Kerry Volkswagen - Service Center

Kerry=nice people doing a great job I own two VWs and Kerry is the only one I trust to work on them. They really take care of both the car and the customer. I own two VWs and Kerry is the only one I trust to work on them. They really take care of both the car and the customer. More

60k service and warranty work I bought a 2012 gli in February that had the recommended service coming up. In addition to having that done, a recall was performed as well. The techs I bought a 2012 gli in February that had the recommended service coming up. In addition to having that done, a recall was performed as well. The techs also noticed an issue with oil leaking at the turbo and valve cover gaskets which were replaced under warranty. More

Good Service My experience with Kerry is that they provide service, are honest, and reasonable in what they charge. The quality of work was good and they are very My experience with Kerry is that they provide service, are honest, and reasonable in what they charge. The quality of work was good and they are very customer-service oriented. More

Friendly service every time! Thanks for the fast and friendly service. Your staff is kind, funny and respectful. They are great at letting you know how long your repairs will take Thanks for the fast and friendly service. Your staff is kind, funny and respectful. They are great at letting you know how long your repairs will take and always see if you need a shuttle for longer repairs. The waiting area is comfy and bright. More

Great Customer Service! Although I didn't have an appointment, they managed to fit me into a busy Saturday schedule and perform my oil change in a timely manner with a minimu Although I didn't have an appointment, they managed to fit me into a busy Saturday schedule and perform my oil change in a timely manner with a minimum of wait time. As usual, friendly, responsive and competent service! More

10,000 mile check up/ service It was very easy and I was welcomed and I waited for my car. The man said it would take an hour and it was just an hour. I was pleased with the prompt It was very easy and I was welcomed and I waited for my car. The man said it would take an hour and it was just an hour. I was pleased with the promptness. More

Great customer service!!! Jason in sevice was great!!! Very helpful and courteous!!! Would recommend their service dept to everyone!!! Jason took the extra time to ride with th Jason in sevice was great!!! Very helpful and courteous!!! Would recommend their service dept to everyone!!! Jason took the extra time to ride with the mechanic to give a second ear to the noise I was hearing!! More

100,000 and going strong I was met by the nicest young man, Cory Knight, who answered all of my questions and concerns. Everyone at this location has always been helpful, know I was met by the nicest young man, Cory Knight, who answered all of my questions and concerns. Everyone at this location has always been helpful, knowledgeable and kind. You could tell that Cory knew what he was talking about and so I felt safe and confident that my 2004 VW beetle (named Blanche) would be taken care of. Great dealership, won't go anywhere else! More

About Time! Finally a dealership garage/service center you can count on and trust in!! Cory and the team at Kerry Volkswagen in Florence go above and beyond to f Finally a dealership garage/service center you can count on and trust in!! Cory and the team at Kerry Volkswagen in Florence go above and beyond to find and fix any issues on top of taking care of regular scheduled maintinence. My Mk5 GTI has never run better!! Thanks guys for putting trust back into the equation!! More

Nothing but the best I have dealt with quite a few dealers before. I have to say that this is the best one that I have been to. There was someone to greet me as soon as I I have dealt with quite a few dealers before. I have to say that this is the best one that I have been to. There was someone to greet me as soon as I walked in. He was very easy to talk to and there was never any awkward silence. Jason had explained everything that was being done and asked if there was anything that I wanted to have them look at while my car was in. I will be returning to this service department, they just made it so easy. More