Kerry Volkswagen - Service Center

very nice I really appreciated the update from Cory while my car was being serviced. Cory was very helpful and knowledgeable. It was nice to know my car was tak I really appreciated the update from Cory while my car was being serviced. Cory was very helpful and knowledgeable. It was nice to know my car was taken care of by skilled technicians. More

Very nice service Was super nice and quick. Would recommend. Jason was very professional and clear in describing what was being done. I will most definitely bring my ca Was super nice and quick. Would recommend. Jason was very professional and clear in describing what was being done. I will most definitely bring my car back next time. Is that 25 words yet? More

Great customer service The customer service agents are extremely helpful and knowledgeable. C.K. explains things clearly and updates you as the work is being done. Wifi in w The customer service agents are extremely helpful and knowledgeable. C.K. explains things clearly and updates you as the work is being done. Wifi in waiting area allows one to work while waiting as well. More

Top notch service dept Although Kerry VW is about 45 minutes from me it's the only dealer I'll have service my .:R. Cory Knight the service manager is definitely the reason Although Kerry VW is about 45 minutes from me it's the only dealer I'll have service my .:R. Cory Knight the service manager is definitely the reason for that. He delivers great customer service every time I'm there. As long as he's a part of the company I'll be a customer. More

Better service at Jiffy Lube First off, no one ever answers the service phone. Made an appointment online. Day of appointment got an email saying appointment was canceled. Called First off, no one ever answers the service phone. Made an appointment online. Day of appointment got an email saying appointment was canceled. Called and had to have a sales person go down to the service department and call me. Said they had nothing in the books with my appointment. Finally got it straightened out and went for my appointment. Three year service check was just fine. Supposed to wash car and vacuum, but they do not do it. Not a satisfied customer. More

Service was efficient. Jason was very helpful and I'm pleased with the service I received. I bought my car at this dealership and have had all my service work done there. Jason was very helpful and I'm pleased with the service I received. I bought my car at this dealership and have had all my service work done there. Everyone is always most pleasant and efficient. More

Real Pros I can't say enough about the professionalism of the Kerry VW Service crew. I have been a customer for a number of years. I like to do my own auto ma I can't say enough about the professionalism of the Kerry VW Service crew. I have been a customer for a number of years. I like to do my own auto maintenance work if it isn't too difficult and time permits. In such instances, the whole team has been supportive with advice and excellent parts support. Allen Savage is absolutely top notch with a wealth of knowledge on parts. He has kept me out of trouble on more than a few occasions. Dustin is an ace on maintenance, and has caught a number of problems early-on that saved us from more expensive repairs down the road. Jason is truly gifted in interpersonal skills and communicating with customers. We love our Jetta Tdi, and are about to roll over 210,000 miles on it. This would not have been possible without the support of the entire Service Department Crew at Kerry VW. They have never violated the trust we have put in them. Thanks, guys - you are the best! More

Nice staff, but excessive charges Had my TDI serviced at Kerry and thought that the charges for parts and labor were excessive. Not welcome news for an owner of a vehicle that has been Had my TDI serviced at Kerry and thought that the charges for parts and labor were excessive. Not welcome news for an owner of a vehicle that has been subject to several recalls as well as the huge issue with VW diesels. More

The most helpful and friendliest folks! Your service department is easy to work with, remembers what's going on with my car, recommends solutions and explains what's going on so that I under Your service department is easy to work with, remembers what's going on with my car, recommends solutions and explains what's going on so that I understand it. I love working with them! They are truly the reason that we keep coming back for our service. More

Outstanding service! From start to finish my service experience is always top notch here! They treat you like family, and go above and beyond to provide an exceptional exp From start to finish my service experience is always top notch here! They treat you like family, and go above and beyond to provide an exceptional experience. I was running late to pick my vehicle up after service so they even gave it a fresh wash for me! More