Kerry of Florence
Florence, KY
Filter Reviews by Keyword
By Type
Showing 1,897 reviews
Extremely Upset This was the WORST experience EVER trying to purchase a vehicle. I would appreciate someone contacting me as I have reached out via email (no replies) This was the WORST experience EVER trying to purchase a vehicle. I would appreciate someone contacting me as I have reached out via email (no replies) and can NEVER speak to anyone who can answer any questions. It's been 3 weeks. My trade-in is STILL not paid off because Dealer has never added MY Credit Union as the Lein Holder on the Title work. I am facing the possibility of having a payment taken out of my check for my "Trade-in" from Kemba Credit Union AND a payment coming out of my check for the NEW vehicle from MY Credit Union due to the incompetence of this Dealership. I am VERY unhappy and want SOMEONE to contact me and get this straightened out! More
Excellent Kevin and the guys were nice and polite showed us different options I was really glad that they help me with the car that I bought I really like it ov Kevin and the guys were nice and polite showed us different options I was really glad that they help me with the car that I bought I really like it overall rating it was an excellent experience More
Everything good except the sales person silly technique We were offered a on-road price deducting down payment. The sales person should know on-road price should NOT deduct down payment. This way we were tr We were offered a on-road price deducting down payment. The sales person should know on-road price should NOT deduct down payment. This way we were tricked to pay more than what was offered by other dealers. Confusing buyers by attracting them by displaying per month payment but skipping ACTUAL on-road price. More
Awesome experience Joe was very helpful and knowledgeable. He was professional and was able to easily answer any questions I had. I had a great experience and love my ne Joe was very helpful and knowledgeable. He was professional and was able to easily answer any questions I had. I had a great experience and love my new car. More
Hyundai Elantra Limited My husband and I are very happy with this lease agreement. The sales team helped us through each question and gave us straight forward answers we coul My husband and I are very happy with this lease agreement. The sales team helped us through each question and gave us straight forward answers we could trust and rely on. The car is excellent. We enjoy driving it each day. We also established a positive rapport with Dave Sharp and Joe Netto that we value and appreciate. Joe Netto came in on his day off to assist us with the lease closing. More
Awesome! Great experience. Clean environment. Friendly people. Great service. Couldn't ask for anything more. Enjoyed my time there. I have already been Great experience. Clean environment. Friendly people. Great service. Couldn't ask for anything more. Enjoyed my time there. I have already been sending people to check you guys out. Got my business. More
Very poor communication and follow-up I was first sold a car the dealer did not possess and this delayed the purchase. Finally received car and it had a ding in it which was to be fixed th I was first sold a car the dealer did not possess and this delayed the purchase. Finally received car and it had a ding in it which was to be fixed that week. they never contacted me about the fix until 3 weeks later after I sent many emails. The car was missing one minor item and was promised oil changes, but have received neither so far. They said they tried to contact me but I have no phone record, messages, or emails from them yet I do still receive all from other people, curious. More
Hyundai Rocks! Purchasing a Hyundai was the best decision I've ever made! I recommend this dealership to everyone. The entire staff was friendly and helpful. Great c Purchasing a Hyundai was the best decision I've ever made! I recommend this dealership to everyone. The entire staff was friendly and helpful. Great car! Thanks so much! More
Easy and simple. Dealership gave me the exact price I wanted. Even got me a lower payment than I expected. All staff was attentive and super very polite. Great experie Dealership gave me the exact price I wanted. Even got me a lower payment than I expected. All staff was attentive and super very polite. Great experience! More