Back

Kerry of Florence

Florence, KY

4.5
1,897 Reviews

8053 Burlington Pike

Florence, KY

41042

Directions

By Type

Showing 1,897 reviews

November 27, 2023

They made a mistake and oil was all over my garage. Car was not driveable. More

by ELYSEADAMS92
Recommend Dealer
No
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Dec 04, 2023 -

Kerry of Florence responded

We do sincerely apologize for your recent experience. Please give our service manager Joel a call at your earliest convenience.

November 27, 2023

Girls in service dept were rude from first phone call and the same I. Person More

by CHEVMAN0
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Nov 28, 2023 -

Kerry of Florence responded

We do apologize for your recent experience and will use this as an opportunity to improve.

November 26, 2023

Informative, friendly, accommodating Oliver was informative, friendly and accommodating. The experience was not stressful, no pressure. More

by LBOTTOMKY
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen, Oliver Theissen
Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 26, 2023

It was great Bill went out of his way to help me. He even arranged to remove the tinting on my windows for free. This showed me how great this dealership is. Everything I asked of Bill was accomplish More

by Liebermangeoffrey
Recommend Dealer
Yes
Employees Worked With
Bill Linton
Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 26, 2023

Pleasant, no nonsense, easy, quick. 2nd time, great experience. Friendly staff, good inventory, clean facilities. More

by GUYMAC11
Recommend Dealer
Yes
Employees Worked With
Justin Brierly, Justin Brierly
Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 25, 2023

Dealer has expansive inventory of new cars to choose. The showroom is modern and very clean. Attentive staffs, but not over bearing or pushy. Good place to visit and browse. Conveniently located just off More

by PLL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Whitaker
Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 25, 2023

I actually worked with Logan. He was extremely helpful and knowledgeable about Mazda vehicles. He was very friendly, and just a nice person in general, which is always nice. He More

by J3SKAGGS
Recommend Dealer
Yes
Employees Worked With
Logan Bitler , Logan Bitler
Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! Thank You for this recommendation!

November 25, 2023

Justin was fantastic. Great experience. Super accomodating! Very helpful and worked to get within our price range More

by AASMITH7305
Recommend Dealer
Yes
Employees Worked With
Justin Brierly, Justin Brierly
Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 25, 2023

Amanda kept me informed about the progress of my vehicle and answered all my questions. Great customer service! More

by SHEA9134
Recommend Dealer
Yes
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 25, 2023

Amazing customer service, very friendly, respectful, and helpful. Overall they get 5 stars, would happily do business with again in the future, will also highly recommend. More

by GMALORLOR03
Recommend Dealer
Yes
Employees Worked With
Dave Shaw
Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

...
5
...