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Kerry of Florence

Florence, KY

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rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

November 28, 2023

Very smooth process, from online scheduling, follow up texts and comfortable and clean waiting area. More

by NCCHANSEN
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill, Lauren Caudill
Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review.

November 27, 2023

It was amazing! I've never visited a dealership so we'll put together. Everyone was so nice, and very knowledgeable. I have been telling all my friends and family to More

by Leppert86
Recommend Dealer
Yes
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review and kind words about our service team!

November 27, 2023

Girls in service dept were rude from first phone call and the same I. Person More

by CHEVMAN0
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Nov 28, 2023 -

Kerry of Florence responded

We do apologize for your recent experience and will use this as an opportunity to improve.

November 27, 2023

This was my first time buying a car and they made the process as smooth as possible! More

by Andrew J Schultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cierra
Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review. Congratulations on your New Mazda!

November 27, 2023

They made a mistake and oil was all over my garage. Car was not driveable. More

by ELYSEADAMS92
Recommend Dealer
No
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Dec 04, 2023 -

Kerry of Florence responded

We do sincerely apologize for your recent experience. Please give our service manager Joel a call at your earliest convenience.

November 26, 2023

Pleasant, no nonsense, easy, quick. 2nd time, great experience. Friendly staff, good inventory, clean facilities. More

by GUYMAC11
Recommend Dealer
Yes
Employees Worked With
Justin Brierly, Justin Brierly
Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 26, 2023

It was great Bill went out of his way to help me. He even arranged to remove the tinting on my windows for free. This showed me how great this dealership is. Everything I asked of Bill was accomplish More

by Liebermangeoffrey
Recommend Dealer
Yes
Employees Worked With
Bill Linton
Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 26, 2023

Informative, friendly, accommodating Oliver was informative, friendly and accommodating. The experience was not stressful, no pressure. More

by LBOTTOMKY
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen, Oliver Theissen
Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 26, 2023

I am glad now that my car is safer from being stolen. They fixed my concern. More

by vetlady65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Lewin
Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 26, 2023

I miss Eric! Not impressed with the two young ladies in service especially the one that was like a 'lump on a log'. More

by JLDMSWILDFIRE
Recommend Dealer
Yes
Employees Worked With
Patrick checked me in
Nov 27, 2023 -

Kerry of Florence responded

Thank You for your feedback.

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