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146 Reviews of Kevin Grover Buick-GMC - Service Center
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May 05, 2020
Scheduled Maintenance I have used Kevin Grover service center for last seven years for regular oil changes/ tire rotation. Everyone that works there is so courteous and pro I have used Kevin Grover service center for last seven years for regular oil changes/ tire rotation. Everyone that works there is so courteous and professional. I have bought a used vehicle and a new vehicle there and they stand behind their sales with continued service. More
by teacheranderson
Verified CustomerEmployees Worked With
Other Employees :
Rick Hanes
Helpful April 21, 2020
Drop off was easy, loaner vehicle was available, ready to Go and nice.. my vehicle was ready even faster then they had originally estimated. Pick up was easy, cashier staff was friendly. to Go and nice.. my vehicle was ready even faster then they had originally estimated. Pick up was easy, cashier staff was friendly. More
by steelnoe1954
Employees Worked With
April 20, 2020
Most friendliest respectful staff from Kevin Grover himself, sales team, service department, and admin team. Truly keeps their customer’s needs as their main business. himself, sales team, service department, and admin team. Truly keeps their customer’s needs as their main business. More
by ADDINGTONS5
April 01, 2020
I appreciate the home town feel at Grover. I know that the sales staff and the service Dept will take care of me. I appreciate that Kevin Is on site remembers your name and speaks when you come in. the sales staff and the service Dept will take care of me. I appreciate that Kevin Is on site remembers your name and speaks when you come in. More
by steelnoe1954
March 20, 2020
Always very courteous and truthful. Appreciate the fast service. Appreciate seeing long time employees. I know they are working at Kevin Grover’s dealership because they have found a home and appreciate Ke service. Appreciate seeing long time employees. I know they are working at Kevin Grover’s dealership because they have found a home and appreciate Kevin. More
by a.aewing
March 02, 2020
I love working with Kevin Grover. I don't trust the service team. This is why when we were there on friday my car was parked outside and it WAS not locked. Also every time I have gotten an oil change t service team. This is why when we were there on friday my car was parked outside and it WAS not locked. Also every time I have gotten an oil change there been grease on stuff. Kevin did fix it and I appreciate it. That why I came and got my car today because I didn't want on your lot unlock over night. More
by BABY77BOOMER
Employees Worked With
Other Employees :
Rick Hanes
February 28, 2020
Routine oil change but they are always extremely friendly and service oriented! Rick in the service department is a pleasure to deal with on the phone and in person. Neil King greets me by name and the Owner and service oriented! Rick in the service department is a pleasure to deal with on the phone and in person. Neil King greets me by name and the Owner, Mr. Grover recognizes me every time I'm in the door. THIS is how you do business. It's about a relationship not just a dollar bill. More
by Service Matters
February 24, 2020
Always accommodating Always friendly and accommodating. Jimmy quickly come out to my car as I was getting out and suggested I pull into the service area so that I wouldn' Always friendly and accommodating. Jimmy quickly come out to my car as I was getting out and suggested I pull into the service area so that I wouldn't slip on the snow. More
by keri-sisco
February 24, 2020
Good service experience. Service was on time and to appears to be well done. Rick Hanes was friendly. Everyone we meet during our visit to Kevin Grover Dealership were very fr Service was on time and to appears to be well done. Rick Hanes was friendly. Everyone we meet during our visit to Kevin Grover Dealership were very friendly. More
by STANMATLOCK
Employees Worked With
Rick Hanes
February 21, 2020
Nice service techs, explain what needs to be done and about what it will cost. Easy to set service appointment. Clean and comfortable waiting area. Nice place with nice and friendly people. about what it will cost. Easy to set service appointment. Clean and comfortable waiting area. Nice place with nice and friendly people. More
by freise1
