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Kevin Grover Buick-GMC - Service Center

Wagoner, OK

4.8
143 Reviews

143 Reviews of Kevin Grover Buick-GMC - Service Center

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April 01, 2020

I appreciate the home town feel at Grover. I know that the sales staff and the service Dept will take care of me. I appreciate that Kevin Is on site remembers your name and speaks when you come in. More

by steelnoe1954
Recommend Dealer
Yes
Employees Worked With
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
March 20, 2020

Always very courteous and truthful. Appreciate the fast service. Appreciate seeing long time employees. I know they are working at Kevin Grover’s dealership because they have found a home and appreciate Ke More

by a.aewing
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
March 02, 2020

I love working with Kevin Grover. I don't trust the service team. This is why when we were there on friday my car was parked outside and it WAS not locked. Also every time I have gotten an oil change t More

by BABY77BOOMER
Recommend Dealer
Yes
Employees Worked With
Shelby Shatswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
February 28, 2020

Routine oil change but they are always extremely friendly and service oriented! Rick in the service department is a pleasure to deal with on the phone and in person. Neil King greets me by name and the Owner More

by Service Matters
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
February 24, 2020

Good service experience. Service was on time and to appears to be well done. Rick Hanes was friendly. Everyone we meet during our visit to Kevin Grover Dealership were very fr More

by STANMATLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
Feb 26, 2020 -

Kevin Grover Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

February 24, 2020

Always accommodating Always friendly and accommodating. Jimmy quickly come out to my car as I was getting out and suggested I pull into the service area so that I wouldn' More

by keri-sisco
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Feb 26, 2020 -

Kevin Grover Buick GMC responded

Thank you for sharing your experience with us, Keri. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

February 21, 2020

Nice service techs, explain what needs to be done and about what it will cost. Easy to set service appointment. Clean and comfortable waiting area. Nice place with nice and friendly people. More

by freise1
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Breshears
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Kevin Grover Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

February 13, 2020

Outstanding service The Kevin Grover team takes care of you from before the purchase to any maintenance needs. Oil changes & tire rotation always has been easy to schedu More

by jenkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Feb 13, 2020 -

Kevin Grover Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

January 27, 2020

oil change The folks at this dealer are ALWAYS friendly and offer the best service!! Never had a problem dealing with them at all and highly recommend them. Go More

by Precious82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Jan 30, 2020 -

Kevin Grover Buick GMC responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

January 27, 2020

Oil change. Got right to it! Sales people were friendly. Great people, always friendly and helpful. We have traded with Kevin Grover Buick GMC for several years and bought a few cars and trucks from them. Th More

by gnutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Jan 30, 2020 -

Kevin Grover Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633