Kevin Whitaker Chevrolet

THE STAR IS BECAUSE OF THE PROBLEMS WITH SALES AND SERVICE AT THIS DEALER SHIP GO ANY WHERE BUT NOT HERE. FIRST, PURCHASED A 2012 CHEVY TRUCK 6 MONTHS LATER TRANS. FELL OUT,DOWN FOR 2 WEEKS,THEN 2 MO SERVICE AT THIS DEALER SHIP GO ANY WHERE BUT NOT HERE. FIRST, PURCHASED A 2012 CHEVY TRUCK 6 MONTHS LATER TRANS. FELL OUT,DOWN FOR 2 WEEKS,THEN 2 MONTHS LATER BATTERY DIED HAD TO BUY NEW BATTERY FOR FULL PRICE, FROM SERVICE(72)MONTH WARRANTY BUT STILL HAD TO PAY FULL PRICE, WHEN MY TRUCK WAS DOWN FOR 2 WEEKS I ASK IF THEY HAD A LOANER OR COULD THEY RENT ME ONE, THE TRUCK I HAVE IS FOR WORK DRIVE FOR MY JOB, THEY WOULD NOT EVEN TALK TO ME ABOUT IT, CAN'T WAIT TO SELL THIS JUNK AND BUY A REAL TRUCK More

I visited the dealer ship as part of my search to choose a new compact pickup. I have been a loyal General Motors fan and customer for 17 years. I was already leaning towards the Colorado or Canyon so thi a new compact pickup. I have been a loyal General Motors fan and customer for 17 years. I was already leaning towards the Colorado or Canyon so this could have been an easy sell for the dealership. I am a two time combat veteran in the US Army, so I qualify for GM's significant discount that is offered at the highest level of GM down. I also qualify for special incentives from GM for being a USAA member, which according to GM, one does not cacel the other, both apply. These also do not interfere with any standard incetives or rebates such as owner loyalty, or model specific incentives. When I fist started talking to the sales rep he had a horrible attitue. Kept trying his best to steer me away from new and into used. I was very specific about what I wanted as I am the type to reseach and know about what I am looking for long before involving a sales person. This guy turned out to be the biggest jerk I have worked with. He kept making comments that were completely inappropriate. One of these were, "I have been selling cars for 30 years, I think I know more about what I am talking about that you do!", another was "GM doesn't offer any military discount". If that is the case then what the xxxx is up with www.gmmilitarydiscount.com. He refused to listen to what I was looking for, when I told him I had found multiple offers below what he offered, significantly below the price he wouldn't budge on, he called me a liar and told me that wasn't possible, no one could sell a truck at that price. I once again referred him to the GM military discount program. Overall it was a horrible experience. I will not be purchasing a vehicle at this dealership so long as this guy has a job there. I understand that different dealers can give different prices due to things going on behind the scenes, my problem isn't they couldn't get the price right, it is that this guy treated me like an infant and tried to bully me into buying what I don't need or want. More