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Key Acura of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
196 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
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11550 S Virginia St

Reno, NV

89511

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Showing 196 reviews

November 21, 2025

The Service staff were friendly, knowledgeable, and helpful. Ethan was able to provide repair option and explained what was important currently and what could wait. It was refreshing to be given an hon More

by Rich9j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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November 21, 2025

Absolutely fantastic! ! This is the only place I take my car to and know that it won't be wreck. Also, love the complementary services come with the oil change which I thin More

by NGOC09012003VN
Recommend Dealer
Yes
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November 19, 2025

Always courteous Clear in explaining what's needed Clean environment Been a customer since 2012 with the same vehicle More

by Rjsafriend
Recommend Dealer
Yes
Employees Worked With
James
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November 17, 2025

All good. Did what was needed. Friendly and helpful. We are sure to be back. More

by mchlmcmullan2
Recommend Dealer
Yes
Employees Worked With
Cody
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November 16, 2025

Took a long time to process paperwork. Tired pressure on car was low when we brought it home More

by NERFBALL
Recommend Dealer
Yes
Employees Worked With
Acis.
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November 15, 2025

Very positive, friendly, and responsive He was most helpful in assuring me that my car work could be done efficiently and in a timely manner. More

by Gaweller
Recommend Dealer
Yes
Employees Worked With
James Duggan
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November 14, 2025

Great service, very clean waiting room and always on time!! I wouldn’t use any other service! More

by VANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Erickson
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November 14, 2025

Should have espn in waiting rooms for guests to watch. Ethan was great. Coffee was good. Snack selection was poor More

by harrisanthony55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard. 5 stars, Brian Erickson, Gregg Phillips, Gage Mead
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November 14, 2025

A pleasant gentleman helped me with my issue. The service was actually cheaper than he had quoted, and was quick and efficient. More

by jerryunderwood1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Erickson
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November 13, 2025

I am very grateful and satisfied for many years of excellent service from Key Acura! More

by nehasunreyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and Ashley! :) , Nelson Pinto, Andrew Ha, Jin Lee, Terry Hailes, Brian Erickson, Todd Moak, Gregg Phillips, Gerad Smith, Gage Mead
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