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Key Acura of Reno
Reno, NV
138 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 138 reviews
February 15, 2026
I highly recommend Key Acura for your car buying needs. Kitt was a top notch salesman. Kitt was professional, knowledgeable and responsive. He was patient and helpful in answering all my questions and tr Kitt was a top notch salesman. Kitt was professional, knowledgeable and responsive. He was patient and helpful in answering all my questions and treated us like VIP customers from the moment we met. Buy an Acura from Kitt, you won’t be disappointed! More
by ANGDWEISS
Verified CustomerEmployees Worked With
Other Employees :
Denise was very helpful and supportive through the buying process.
February 14, 2026
Very professional No No No I don't want to say anymore. Enough is enough Bye Enough is enough Bye More
by Jetrejo13
February 14, 2026
We’ve bought 3 cars from Acura of Reno. All of my service is done there. I appreciate the top notch quality of service. All of my service is done there. I appreciate the top notch quality of service. More
by SUZANNEMYERS
February 11, 2026
Wonderfully professional I was greeted in a timely manner. My car was done in a timely manner washed ready to go and communication was amazing. manner. My car was done in a timely manner washed ready to go and communication was amazing. More
by Abareilles
February 08, 2026
I worked with James this time. Brian wrote the order but was off for a few days. Brian is my regular advisor. James was very good also. Brian wrote the order but was off for a few days. Brian is my regular advisor. James was very good also. More
by dennisf3
February 08, 2026
The experience with good. However, I am disappointed that they charge a service fee when using a credit card. Business get those fees waived but individuals do not. Fixing a c However, I am disappointed that they charge a service fee when using a credit card. Business get those fees waived but individuals do not. Fixing a car can be expensive and for some people paying with a credit card is the only option. So the fact that you charge that fee is unfortunate More
by Marimari
February 07, 2026
Every one was kind, helpful and supportive. They made sure I was well taken care of and I will recommend all of them for anyone looking for a new car! They made sure I was well taken care of and I will recommend all of them for anyone looking for a new car! More
by SANDYJ1955
Employees Worked With
Asa, Tom, Kit and David
February 07, 2026
Best experience ever Ethan was amazing took his time to explain everything to me Ethan was amazing took his time to explain everything to me. Excellent explain everything to me Ethan was amazing took his time to explain everything to me. Excellent More
by Tom Cheers
February 07, 2026
This dealer has Great Service and excellent waiting area. We take all our cars here for service. We take all our cars here for service. More
by brixlori
Employees Worked With
February 06, 2026
This was far and away the worst car buying experience I've ever had. I bought a car for cash - and it took them over 4 hours. Then, the vehicle turned out to be such a lemon that when I brought it ba I've ever had. I bought a car for cash - and it took them over 4 hours. Then, the vehicle turned out to be such a lemon that when I brought it back to them, they subtracted $1,000 from the amount I was refunded. But wait... There's more. Two weeks later, the check they said would be mailed to me never arrived. When I went into the dealership, they told me they would look into it. They found the check was sitting in their business office. A week later, the I still haven't received the check - and Kit... Well, I've had more productive conversations with my cat than with this uncaring, unprofessional, incompetent excuse for a sales manager. More
by jtkostman
Employees Worked With
