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Key Acura of Reno
Reno, NV
138 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 139 reviews
Verified Customer
January 10, 2026
Personable, knowledgeable, sympathetic person. Hospitable, friendly, clean comfortable waiting area, on time service, non-coercive sales technique. Keep up the good work! Hospitable, friendly, clean comfortable waiting area, on time service, non-coercive sales technique. Keep up the good work! More
by Rgeorge6100
January 10, 2026
Ethan does an excellent job in every regard and the service performed has always been excellent. service performed has always been excellent. More
by page
Employees Worked With
January 07, 2026
Great So very good place to take my vehicle without having any issues at all and they washed my car. I'm very happy. having any issues at all and they washed my car. I'm very happy. More
by DNRPICK
January 06, 2026
We bought a new 2025 RDX to replace our 2013. Our experience at Key Acura was outstanding. The Sales Manager Kitt, listened to our budget and what we were looking for. They meet the amount we req Our experience at Key Acura was outstanding. The Sales Manager Kitt, listened to our budget and what we were looking for. They meet the amount we requested for a trade value of the previous RDX. We appreciated the financial conversation, and there was no pressure to purchase. We recommend you visit Key Acura to see if your needs can be meet and they fall in line with your vehicle budget. The waiting area is comfortable and all the staff are friendly. We returned the following day to ask additional questions and we were greeted with the same friendly service. Ashley was a great help with the technology of this new vehicle. More
by Rich9j
January 03, 2026
When I called and made the appointment, I was offered multiple options. When I got there, the pricing and service information was clear and straight forward. Very pleased compared to the dealer I visited multiple options. When I got there, the pricing and service information was clear and straight forward. Very pleased compared to the dealer I visited before. More
by ErikaM
Employees Worked With
January 01, 2026
Courteous, on time, pleasant. Nice waiting areas. Very comfortable. Nice, clean bathroom. Everyone on the service staff was nice. Nice waiting areas. Very comfortable. Nice, clean bathroom. Everyone on the service staff was nice. More
by MARTINGANDERSON101
December 24, 2025
They got me in last minute to fix a flat tire and didn't charge me. I was very pleasantly surprised. charge me. I was very pleasantly surprised. More
by oskigirl89
