Key Acura of Reno

Should have espn in waiting rooms for guests to watch. Ethan was great. Coffee was good. Snack selection was poor Ethan was great. Coffee was good. Snack selection was poor More

Great service, very clean waiting room and always on time!! I wouldn’t use any other service! time!! I wouldn’t use any other service! More

I am very grateful and satisfied for many years of excellent service from Key Acura! excellent service from Key Acura! More

They do a very good job and take care of their valued customers so we are very happy! customers so we are very happy! More

Everything went accordingly, and they took care of business for me as always My service guy took care of business, handled it in a proficient and professional way business for me as always My service guy took care of business, handled it in a proficient and professional way More

Great Service ! Very Friendly Staff !! Good at diagnosing problems and explaining them in a way I could understand !! Very Friendly Staff !! Good at diagnosing problems and explaining them in a way I could understand !! More

Key Acura Of Reno is the top notch dealership. Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased Full service in both sales and repairs. I really feel like everyone here is looking out for my best interests in servicing my vehicle. I've purchased two cars from them and it's been a great experience More

Worst car buying experience of my life! I left with the car and now can’t get anyone to communicate with me as far as who it’s financed through, I haven’t received an EDRS number to registe I left with the car and now can’t get anyone to communicate with me as far as who it’s financed through, I haven’t received an EDRS number to register it, and it’s been 30 days so I can’t even drive the xxxx car. I don’t even know to whom or when to make a payment. The one response I received was from the sales manager when I said I’d just bring the car back because this is a joke and he replied that he doesn’t know which bank it’s financed through and he’s sorry I don’t feel like we made a great deal. After texts, emails, and phone calls- NOTHING! I live 3-4 hours from Reno and can’t just drive to the dealership and shouldn’t have to. If you’re dead set on an Acura, drive to California and buy there. There’s also a Mercedes dealership next door and Lexus down the road. Skip this place. It’s skeezy!! More

Acura service team took care of my car promptly/professionally. Even when the wrong part was delivered by the supplier, Ethan kept me informed of status. As soon as the right part was de promptly/professionally. Even when the wrong part was delivered by the supplier, Ethan kept me informed of status. As soon as the right part was delivered, they promptly completed the work. Thank you, Ethan/team. More

Met me at the door ready to service my car. I was out within the time frame predicted. Everything was extremely efficient and everyone was very friendly. Love this service department. Worke I was out within the time frame predicted. Everything was extremely efficient and everyone was very friendly. Love this service department. Worked with James, who should get five stars too. More