Key Buick GMC
Jacksonville, FL
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390 Reviews of Key Buick GMC
Great customer service I purchased my car in Nov 2014 from Key Buick GMC and since then I have taken my vehicle there. Jeff Moore is GREAT. He always greets me with a smile I purchased my car in Nov 2014 from Key Buick GMC and since then I have taken my vehicle there. Jeff Moore is GREAT. He always greets me with a smile and a firm handshake. He keeps me updated on the progress of my vehicle from start to finish. If it takes too long he lets me know well in advance so travel plans can be adjusted. I would recommend Key Buick GMC to anyone who needs a vehicle as they have a vast selection. I would also let anyone know who already has a GMC to take it there for service or any kind. Thanks Jeff for taking care of me More
Great Car Buying Experience As a new, first-time Buick owner, I'm impressed not just with the car, but with the dealership and it's employees. My family and I were treated with As a new, first-time Buick owner, I'm impressed not just with the car, but with the dealership and it's employees. My family and I were treated with respect, kindness, and made welcome. Doesn't hurt they also gave us a great deal on a new car! More
very pleasant Doug really helped me get the best bang for my buck. He was very patient with my wife on the cars electronics. mike was very informative on all the ex Doug really helped me get the best bang for my buck. He was very patient with my wife on the cars electronics. mike was very informative on all the extra warranties. Great experience all around really love our new car. More
Good experiemce We enjoyed working with Nelson Caballero and had a good experience with the lease of the car at Key Hundai in Jacksonville. I love the Azera :) We enjoyed working with Nelson Caballero and had a good experience with the lease of the car at Key Hundai in Jacksonville. I love the Azera :) More
Excellent car buying experience David Hayes is absolutely the best salesman ever. He made us feel welcome and at ease from the beginning of our car buying experience to the end. The David Hayes is absolutely the best salesman ever. He made us feel welcome and at ease from the beginning of our car buying experience to the end. The process was painless. He did not push to sell us anything we didn't want. We told him what we wanted and what we intended to pay, and he delivered. They were also very fair on our trade-in. We will definitely go back to Key and David Hayes for our next vehicle. More
GREAT DEALERSHIP Doug Forsythe was excellent. My wife and I ALWAYS got to dealerships dressed down. We look for a salesman who does not judge potential buyers by their Doug Forsythe was excellent. My wife and I ALWAYS got to dealerships dressed down. We look for a salesman who does not judge potential buyers by their curbside appeal. Have been going to this dealership for years, whether it is HYUNDAI or BUICK. Fantastic organization. Need to go back to get better educated on blue tooth though, haven't figured it out yet, could be my phone is not SMART enough. Mike Fox was also very friendly and helped us work with great flexibility. More
Bryan Brown I have purchased three cars from Bryan Brown and each time he is right there willing to give me the very best service one can ask for no matter what I have purchased three cars from Bryan Brown and each time he is right there willing to give me the very best service one can ask for no matter what it takes. He is looking for my best interest in the car plus style and comfort. He is anxious to help me with all the features of the car since I am a busy person and my time is so important to me. I can trust him for whatever car I choose and know even after the sale he is right to help if I have a question or need help with the car. Thank you Bryan. More
Very slow and poor communication with customer I understand if the shop is full but way too slow for routine service with an appointment. I expect some communication that this could take over 3 ho I understand if the shop is full but way too slow for routine service with an appointment. I expect some communication that this could take over 3 hours and an offer for a ride to work. There was no communication whatsoever. I will probably go elsewhere in the future. More
Excellent Customer Care We had been looking for a Buick Enclave, and David Hayes along with Steve Barinko took care of our every need! Customer Service at its best! We had been looking for a Buick Enclave, and David Hayes along with Steve Barinko took care of our every need! Customer Service at its best! More
Exceptional salesman I drove all the way from south Georgia searching for my new Yukon. Ask for Bryan Brown-he'll take care of the whole experience, from the paperwork to I drove all the way from south Georgia searching for my new Yukon. Ask for Bryan Brown-he'll take care of the whole experience, from the paperwork to setting up OnStar. He even filled my car up with gas before I left! More


