Key Buick GMC
Jacksonville, FL
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390 Reviews of Key Buick GMC
Excellent customer service in the service dept. I had one of the best customer service experiences in my life with a car dealership. I had a break down during rush hour evening traffic and had to ha I had one of the best customer service experiences in my life with a car dealership. I had a break down during rush hour evening traffic and had to have my car towed in the dealership in a town where I do not live and I did not the people at the dealership. The customer service manager Butch went out of his way to not only make sure that I had a great experience with his company, but also went so far as to make my entire day better. More
just bought 2015 gmc denali hd had fast and freindy service Sale man Tim was great ,He showed me around looked at every 1500 truck they had and bought the big bad boy 2015 Denali H.D Truck Thanks Tim and key B Sale man Tim was great ,He showed me around looked at every 1500 truck they had and bought the big bad boy 2015 Denali H.D Truck Thanks Tim and key Buick Thanks ANDY More
Great Experience Overall As many can attest I HATE going to dealers with the back and forth on negotiating and the up sale they try to do. I have to say my experience with Key As many can attest I HATE going to dealers with the back and forth on negotiating and the up sale they try to do. I have to say my experience with Key dealer was the total opposite. Tim Vollink was professional, knowledgeable and a great listener to our needs. After a few minutes of capturing what we would like in a car he showed us many vehicles and didn’t try to up sale with others packages. His attention to detail is what kept us engaged and eventually make a deal with Key dealer. I would definitely recommend my friends and family to visit Tim at Key Dealer if in the market to purchase a car. I know I will definitely be going there for any future business. More
good service Douglas is a great guy. he is so patient for us. we had taken three hours to discuss what kind of car suit for my family even out of work hour. he Douglas is a great guy. he is so patient for us. we had taken three hours to discuss what kind of car suit for my family even out of work hour. he helps us a lot. More
Bryan Brown was just fantastic. Helped me decide lease or buy. He spent time explaining options and use thereof. He was so kind and polite to my wife and I. was just fantastic. Helped me decide lease or buy. He spent time explaining options and use thereof. He was so kind and polite to my wife and I. He introduced us to the service department. Mr. Brown was just great period More
Quality salesman and staff. Outstanding service great salesman David Hayes very pleased will his service and attitude accolades to David.My wife and I were very pleased with all Outstanding service great salesman David Hayes very pleased will his service and attitude accolades to David.My wife and I were very pleased with all aspects of purchasing a new Buick from KEY. More
David Hayes, great experence David was great to work with. David was friendly and knowledge about the car I bought. I did not go to any other dealerships before going to Key Buic David was great to work with. David was friendly and knowledge about the car I bought. I did not go to any other dealerships before going to Key Buick. This was my third transaction with Key Buick and all have been exceptional. More
DAVID HAYES WAS FANTASTIC I purchased my first Buick from Mr Perry SR. in 1978 and have purchased several cars from Key over the years, mostly working with Tom Jr. All of my I purchased my first Buick from Mr Perry SR. in 1978 and have purchased several cars from Key over the years, mostly working with Tom Jr. All of my experiences have been outstanding. I just purchased a 2015 Terrain Denali, working with David Hayes. He was extremely professional, personal, and very informative. His explanations and demonstrations on how everything works made our buying experience fun and enjoyable. A super representative for Key Buick. Carl Graves, who I have known a long time, was the icing on the cake. He was also very helpful and brought a sense of comfort, enjoyment and relaxation to the entire process. It was fun like when I worked with Tom Jr. Tell Tom Jr. I said hello and wish him the best. I would also like to thank Alan Read for all his help in explaining everything on the financial side. He was very professional and friendly. He answered all our questions in a very timely manner. A GREAT OVERALL EXPERIENCE. HARRY (JERRY) H CLARK More
David Hayes and Team Rock I recently purchased a 2007 Yukon Denali from Key Buick GMC and my experience was well worth mentioning. David Hayes was my Sales Person and I sincer I recently purchased a 2007 Yukon Denali from Key Buick GMC and my experience was well worth mentioning. David Hayes was my Sales Person and I sincerely appreciated his patience with my questions about the vehicle. I am a detail person and David patiently guided me through every step. I am very satisfied with my purchase and will be visiting this dealership in the future when I am ready for our next vehicle. Also as the Chairman fo the Regional American Red Cross it was a pleasure to give back to a business who supports the Red Cross and our community. Thank you Key Buick for all that you do to make our community great! More
Lela is the BEST! Lela Russell is the best! She answered all my questions and was a tremendous help! Give that girl a raise she deserves it. I will come back to service Lela Russell is the best! She answered all my questions and was a tremendous help! Give that girl a raise she deserves it. I will come back to service my truck and see her everytime. More


