Key Buick GMC

Just my second experience dealing with Jerry but so far I couldn't be more pleased. He is one of the most personable service managers I have had the pleasure to deal with. I am so impressed by his genuine couldn't be more pleased. He is one of the most personable service managers I have had the pleasure to deal with. I am so impressed by his genuine interest in the care and maintenance of my car as well as his in depth explanations of it's day to day operation. He also ensured I received the benefit of the promotions available for the services I was there for (I had no idea they were even available) saving me even more money! It is so apparent that he truely has his customer's best interest at heart and it is Key Buick's good fortune to have him as part of their team. I very highly recommend Jerry to anyone looking for par excellence in a service manager. Jeanne G Saint Augustine, FL More

I have a very high mileage 2000 Buick Park Ave. It has been a great car for me but I have had a nagging problem of having it pull to the left. No one has been able to fix this problem. I went to Key Bui been a great car for me but I have had a nagging problem of having it pull to the left. No one has been able to fix this problem. I went to Key Buick and after much effort on their part was able to get the steering wheel straight, the front end aligned properly and the pull was gone. I had several other items taken care of at the same time and now this car runs and feels like a new one. All the folks were very helpful, friendly and knowledgeable. They solved my problems with this car and know they will do likewise in the future. More

This dealership should be a model dealership for GMC.I've bought many new cars and trucks in my life,but never treated this well,I was totally blown away.I purchaced a new gmc serria at my local GMC dealersh bought many new cars and trucks in my life,but never treated this well,I was totally blown away.I purchaced a new gmc serria at my local GMC dealership in town.The first time I took it on the highway I had a little wheel shaking about 60 MPH.I took it back and the dealership and they informed me that GMC would not pay for any front end work or wheel balanceing until the truck had 3000 miles on it.They said the tires may have flat spots in them and it might go away.I called Key the next closes dealership and they said bring it in.When I got there they took me in right away and then said it might be a couple of hrs before it was done and rented me a car.By noon time it was done,they balanced all four tires.As I was leaveing the manager to the service department asked me if I had a minute,He wanted to take a ride in the the truck with me to make sure I was satisfied with the repair.He explained to me it dosen't matter how many miles you have,you bought a new GMC product and you should be sattisfied.The funny thing is I didn't by the truck at key but now wishing I had.Well they have gained a new customer and I buy every three to four years so next time.All I can say is this place rocks as a dealership with remarkable service and friendly people. More

I CAME INTO THE BUICK DEALERSHIP'S SERVICE DEPARTMENT FOR A ROUTINE OIL CHANGE AND SERVIE FOR MY CAR. EVERYONE WAS VERY FRIENDLY AND HELPED ME WITH ALL OF MY QUESTIONS. I REALLY LIKE THE KEY BUICK DEALERSHIP A ROUTINE OIL CHANGE AND SERVIE FOR MY CAR. EVERYONE WAS VERY FRIENDLY AND HELPED ME WITH ALL OF MY QUESTIONS. I REALLY LIKE THE KEY BUICK DEALERSHIP. THE SERVICE WAS FAST AND EVERYTHING WAS DONE PROPERLY!! More

Pleasant experience. I waited for my car during the oil change/tire rotation and vehicle was ready in under the estimated time. Ronnie was very attentive. Service is always great at Key. change/tire rotation and vehicle was ready in under the estimated time. Ronnie was very attentive. Service is always great at Key. More

Very friendly staff! Kept the wait within the time they said it would take. My only suggestion is a small detail of returning seats, mirrors, and steering wheel back to orignial (or close to it) position b said it would take. My only suggestion is a small detail of returning seats, mirrors, and steering wheel back to orignial (or close to it) position before returning it to the owner. Other than that, great job! More

Simply awesome experience! Best new car buying experience ever for me... I did not have any of the normal let me talk to my manager, but rather very professional and educacated sales staff. Even t experience ever for me... I did not have any of the normal let me talk to my manager, but rather very professional and educacated sales staff. Even thought I did not use the finance team, I found their business office very honest and helpful. More

The dealer location is convenient. I have been a GM customer for many years. Mr. Fox was excellent to deal with: informative, but not too pushy; friendly, but not phony; and I am satisfied that I got a customer for many years. Mr. Fox was excellent to deal with: informative, but not too pushy; friendly, but not phony; and I am satisfied that I got a fair deal. Finally, I liked what I read about the Buick Regal Turbo, which is what I bought. More

There is followup between appointments. There is There is followup between appointments. There is excellent attention to detail. We have a history of dealer performance. (We have purchased thre There is followup between appointments. There is excellent attention to detail. We have a history of dealer performance. (We have purchased three previous cars from the same salesman. All sales were smooth and the following vehicle service was excellent.) The dealership has very purchaser-friendly processes. More

I took delivery of a new 2002 Buick LeSabre LTD 4DR on August 17, 2002. I am very pleased to say Key Buick is the "only" dealer to have performed repairs of any nature on my automobile. I have had vario August 17, 2002. I am very pleased to say Key Buick is the "only" dealer to have performed repairs of any nature on my automobile. I have had various problems over the years which required correction or replacement due to wear and tear since my purchase. Key Buick has corrected each replacement/repair without difficulty due to their Service Manager, Butch Ferrizzi and a very competent service repair mechanic. I have found Key Buick to be a company of friendly, professional, dedicated employees who have satisfied me in each and every way. I wouldn't go elsewhere. More