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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
604 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 604 reviews
January 26, 2024
Had an appointment on the 29th of Dec. Truck was not taken to be worked on for two week after that date. Do you call that GOOD customer service?? Then spoke with a salesman about finding o Truck was not taken to be worked on for two week after that date. Do you call that GOOD customer service?? Then spoke with a salesman about finding or ordering a new truck, and I'd say he acted like he didn't ack like he wanted to sell one. By the way I now have a 2024 GMC Thanks for your great service! More
by hatchwelldrillers
Verified CustomerEmployees Worked With
Dont know, their names, Park Clegg, Andrew Cardillo, Dorothy Sewall
January 25, 2024
They are helpful in buying a vehicle and understanding They listen and understand what you are saying about what want They listen and understand what you are saying about what want More
by COWANANDSONS.3
January 19, 2024
Dorothy & Park were amazing! The multiple times I had my car at Newcastle Park went above and beyond with my warranty to ensure everything was covered. The multiple times I had my car at Newcastle Park went above and beyond with my warranty to ensure everything was covered. More
by CHERAYRAY21
Employees Worked With
Dorothy Sewall, Dorothy Sewall
January 17, 2024
Fast and efficient service! Everyone was very nice! Fast and effective service! Everyone was very nice and accommodating. I will definitely bring my car back in the future Everyone was very nice! Fast and effective service! Everyone was very nice and accommodating. I will definitely bring my car back in the future More
by RRobison.2007
Employees Worked With
Dorothy Sewall, Dorothy Sewall
January 17, 2024
Excellent experiences with every department under the Randy Miller ownership. After Randy Miller, Key Chrysler is just another 'nothing special' dealership. I will be going elsewhere for service work whe Randy Miller ownership. After Randy Miller, Key Chrysler is just another 'nothing special' dealership. I will be going elsewhere for service work when my warranty expires. More
by MC
Employees Worked With
Dorothy Sewall, Dorothy Sewall
January 17, 2024
The process was good. The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were hanging and had melted the bulb housing. Guessing the bulbs were changed and never installed correctly in the housing. I had to buy new fog light housings. I will also say that the two rear tires really were not in spectacle but I knew they weren't great...just question whether there should have been a new sticker on it. Sales and finance guys were great to deal with. More
by GREGMCHAMBERS12
