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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
603 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 603 reviews
January 16, 2024
They are understaffed, only one mechanic actually knows what he's doing and we've had to replace the same part in our 2022 truck three times in the past year. Overall awful, the three trucks we bought in t what he's doing and we've had to replace the same part in our 2022 truck three times in the past year. Overall awful, the three trucks we bought in the last 14 months are not Dodge (we have 1 Chevy and 2 GMC) purely because of our awful experience at this dealership since Randy Miller sold it we will not be buying anymore Dodge More
by abby_127
Verified CustomerEmployees Worked With
Park Clegg, Park Clegg
January 16, 2024
Very friendly and professional. Excellent to work with. Very happy with the way I was treated Excellent to work with. Very happy with the way I was treated More
by madriverplumbingandheating
January 16, 2024
Amazing. Very communicative. Excellent service and friendly characters Very flexible and responsive, fantastic customer service Very communicative. Excellent service and friendly characters Very flexible and responsive, fantastic customer service More
by pbjelli15
January 16, 2024
I feel that every time I have my car serviced for something, something else is broken. I've had my car in there several times for one complaint & not once was it test driven but other 'things' needed something, something else is broken. I've had my car in there several times for one complaint & not once was it test driven but other 'things' needed to be replaced which never corrected the initial problem until I decided to replace all 4 tires. Now after a recent inspection, I now have a rubbing situation that I have to wait to have money to get it taken care of. More
by Sarahj
Employees Worked With
Dorothy Sewall, Dorothy Sewall
January 16, 2024
Have dealt with them for many years. always with Mike Elwell..awesome service!! No complaints at all from me! always with Mike Elwell..awesome service!! No complaints at all from me! More
by noblemaryanne181
January 16, 2024
From start to finish Mike Elwell and Especially Mike Callahan were amazing!!! We would come back to purchase from Key again. Callahan were amazing!!! We would come back to purchase from Key again. More
by Tpinkham79
