Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
604 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 604 reviews
November 21, 2023
Never again purchased 3 vehicles in 12 yrs. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. More
by elkinsco
Verified CustomerEmployees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
November 20, 2023
The service department went above and beyond by squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. More
by danimal35000
Employees Worked With
Dan Bourgoin, Bob Mortimer, Park Clegg, Dorothy Sewall
November 20, 2023
Friendly neat and clean kept us informed of each step. Very helpful courteous of our time Very helpful courteous of our time More
by maryellenmayo81
November 17, 2023
I love Key Chrysler Newcastle. Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me More
by Rob I
Employees Worked With
Bob Mortimer, Park Clegg, Dorothy Sewall
November 10, 2023
I really enjoyed working with all three staff members. They were friendly and helpful. They worked to meet my expectations. They were friendly and helpful. They worked to meet my expectations. More
by dsm1775
November 03, 2023
Dorothy was very professional on the phone a when was there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t hav there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t have a lot of clients so it’s tough to get a reasonable appointment that really works for me. I have to take time off to keep my appointments. Other than that the service very good. More
by DOROTHY1324
Employees Worked With
Bob Mortimer, Park Clegg, Andrew Cardillo, Dorothy Sewall
October 29, 2023
Andrew and Mike both worked very hard, to get us the Chrysler Pacifica, that we wanted Chrysler Pacifica, that we wanted More
by DON81
October 28, 2023
It was difficult to get someone on the phone for scheduling a service. When told I would get a call when the part was in, it hasn’t happened yet even after the time frame I was given. scheduling a service. When told I would get a call when the part was in, it hasn’t happened yet even after the time frame I was given. More
by vegbuns
Employees Worked With
Dorothy Sewall
