Key Chrysler Dodge Jeep RAM of Newcastle

We told them what we wanted and they made it happen quickly and easily. Very positive experience quickly and easily. Very positive experience More

Very good people there, they're not your typical "salesman" that you find in these big dealerships that try to give you all the reasons you should buy from them. it is a nice relaxing atmosphere to "salesman" that you find in these big dealerships that try to give you all the reasons you should buy from them. it is a nice relaxing atmosphere to do business in. More

Mike Callahan was great to work with. He explained everything well and worked with us to deliver our truck to our door. He explained everything well and worked with us to deliver our truck to our door. More

Dealership took the time to go over my purchase and quickly detailed it as well. quickly detailed it as well. More

Friendly and no pressure. I knew the car I wanted and so it was easy to negotiate I knew the car I wanted and so it was easy to negotiate More

This is the 4th car I’ve bought there. Others were with Newcastle Jeep. However I dealt with Mike each time. I enjoy working with him. Others were with Newcastle Jeep. However I dealt with Mike each time. I enjoy working with him. More

Great service! Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary Dot got me in quickly and fixed my problem on the first visit! She was very kind and helpful. I recommend their service. I enjoy their complimentary, snacks and beverages. They were so yummy. It was also nice to see Mike in stuff sales. More

Very easy going dealership. All personnel that I dealt with was friendly and knowledgeable. I purchased a used vehicle before it went through the shop. I feel that once the sale All personnel that I dealt with was friendly and knowledgeable. I purchased a used vehicle before it went through the shop. I feel that once the sale was made the vehicle wasn’t gone through as thorough as it should have. I found a mouse nest under the engine cover. Other than that had a pleat experience. More

The folks I dealt with were efficient, friendly and attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturin attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturing issue vs. a dealer issue. One note to dealership that should be covered. Roadside assistance is only good for 15 miles. Not very good in a rural state. Second, SOS is satellite driven. If they transfer to roadside assistance and you are in a lack of cell coverage area, the call will drop. They must stay on the line for call to continue More

It was able to locate the tire I needed, and to determine if there was any other damage. I had a very limited exposure to the dealership, but was satisfied with the outcome. if there was any other damage. I had a very limited exposure to the dealership, but was satisfied with the outcome. More