Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
604 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 604 reviews
September 04, 2023
The folks I dealt with were efficient, friendly and attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturin attentive. They covered all aspects of vehicle. Unfortunately the issues I experienced the day after the sale was not good but that is a manufacturing issue vs. a dealer issue. One note to dealership that should be covered. Roadside assistance is only good for 15 miles. Not very good in a rural state. Second, SOS is satellite driven. If they transfer to roadside assistance and you are in a lack of cell coverage area, the call will drop. They must stay on the line for call to continue More
by vulcanguy77
Verified Customer
September 02, 2023
Everyone at Newcastle Key Jeep was awesome. Appreciate them taking the time to walk us through everything. Mike, Mike, Andrew and Jamie were great. Thanks again. Appreciate them taking the time to walk us through everything. Mike, Mike, Andrew and Jamie were great. Thanks again. More
by DSBART640
Employees Worked With
Other Employees :
Jaime Poulin, Park Clegg, Andrew Cardillo
September 02, 2023
There is a reason that I do all of business here, is because of the professionalism and respect that they show my wife and I, each and every time. Thank you! because of the professionalism and respect that they show my wife and I, each and every time. Thank you! More
by jeffrey.d.bickford
Employees Worked With
Jaime Poulin, Park Clegg, Dorothy Sewall
August 31, 2023
They made buying the car I wanted an easy and efficient process. I would go there again. process. I would go there again. More
by jimigreene207
August 22, 2023
Everyone at this dealership is extremely helpful and friendly, especially Mike Elwell. Mike made the process really easy. He went over all the features on our new car. Also helped setting up the dodge a friendly, especially Mike Elwell. Mike made the process really easy. He went over all the features on our new car. Also helped setting up the dodge application ( website) for our car. More
by KLS94
August 22, 2023
Andrew and Mike were fantastic to deal with. We had to do an unexpected emergency replacement in Maine. But love our new 2023 Pacifica Limited Hybrid. A very comfortable, smooth ride! Everyone w We had to do an unexpected emergency replacement in Maine. But love our new 2023 Pacifica Limited Hybrid. A very comfortable, smooth ride! Everyone was friendly and helpful. No high-pressure sales techniques. Very efficient in preparing paperwork for trade and sale. Andrew hooked up our Chrysler app and got our new insurance cards for us. More
by JENNINGS120
Employees Worked With
Other Employees :
Jaime Poulin, Park Clegg, Andrew Cardillo, Dorothy Sewall
August 19, 2023
Was lied to about an add in package and what it entailed. When came time to use it, was told it never existed and that no one would have said otherwise. The salesman’s and manager who sold us the car refuse When came time to use it, was told it never existed and that no one would have said otherwise. The salesman’s and manager who sold us the car refuse to talk to us, always someone who wasn’t involved. Will never give them my business or recommend them again. It’s too bad because otherwise it was a wonderful process. More
by justin.m.basinger
August 17, 2023
very good service - no high pressure sales - a very good experience overall - would definitely recommend experience overall - would definitely recommend More
by norton.susan
August 16, 2023
Great attentive service by Andrew and Mike. Love my wrangler jeep .. couldn’t be happier. Love my wrangler jeep .. couldn’t be happier. More
by ltufo115
