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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
603 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 603 reviews
May 08, 2022
Always well taken care of! Thank you Service for great service and taking good care of my truck! Thank you Service for great service and taking good care of my truck! More
by m.ramguy
Verified CustomerEmployees Worked With
Other Employees :
Mitch Mitchell, Steve "Hoaty" Houghton, Bruce Haines, Mike Halligan, Neal Larrabee, Dan Bourgoin
May 05, 2022
I ordered a new diesel rubicon for my wife. I was adamant that the block heater was on it and every option available. When we took delivery,no block heater. I also asked for 35”tires and I stil I was adamant that the block heater was on it and every option available. When we took delivery,no block heater. I also asked for 35”tires and I still haven’t heard from them. More
by craighudson
Employees Worked With
Other Employees :
Steve "Hoaty" Houghton, Bruce Haines, Mike Halligan, Neal Larrabee, Dan Bourgoin, Erik Harvey
May 05, 2022
Very polite salesman not pushy at all. Very laid back atmosphere. Would definitely buy again from this dealership. Very laid back atmosphere. Would definitely buy again from this dealership. More
by melwell23
May 04, 2022
Overpriced (e. g., $70+ oil change); what I was told would take a few hours took a week because the work was not done right or road tested; I was left without a loan g., $70+ oil change); what I was told would take a few hours took a week because the work was not done right or road tested; I was left without a loaner for the weekend; no follow up call; car was left unwashed despite mentioning same after their first attempt at repair. Though, I gotta say the people were “nice”. More
by gjstcrz
Employees Worked With
Mitch Mitchell
May 04, 2022
Easy and fast appointments. Fixed right the first time. Friendly and knowledgeable service people. Professional in every way. Fixed right the first time. Friendly and knowledgeable service people. Professional in every way. More
by NORTHERNDRM
Employees Worked With
Neil Larrabee , Mitch Mitchell
May 02, 2022
Lack of communication, service was sub standard. i had to call and ask for first service, loaner was not ready and vehicle exchange after service was poor. Billed, but was corrected. Car was not c i had to call and ask for first service, loaner was not ready and vehicle exchange after service was poor. Billed, but was corrected. Car was not cleaned before returning it to me More
by 🤕
Employees Worked With
Mitch Mitchell
April 30, 2022
Went in yesterday realizing my inspection sticker was way overdue for a new one….. oops!!! Neil and Mitch did a great job getting me in for an inspection. After a quick inspection and some new wipers I was o overdue for a new one….. oops!!! Neil and Mitch did a great job getting me in for an inspection. After a quick inspection and some new wipers I was on my way. Another great visit!!! More
by chris@hervochonconstruction.com
Employees Worked With
Neil, Mitch Mitchell
April 30, 2022
Mike and the kyles were friendly and helpful. Very knowledgeable and they had the truck I wanted and put to together a good deal. Very knowledgeable and they had the truck I wanted and put to together a good deal. More
by DGOLDHIRSCH
