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Key Chrysler Jeep Dodge RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.1
632 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 632 reviews

December 08, 2025

Dependable, responsive, concerned for driver safety, prompt. Easy to get an appointment for service,covenient More

by Revthomasolcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Maxcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing your thoughts about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

November 30, 2025

Matthew, Bob, & Mark were very pleasant and easy to work with. No pressure sales and informative. More

by missdedemaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in finance
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Nov 30, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Chrysler Jeep Dodge RAM of Newcastle. We look forward to having you as one of our valued customers for many more years to come! Lowest Price. Best Service. The Difference is Key!

November 29, 2025

Great experience with the team. They made it easy and quick to get me into my new truck! More

by Ethan Wajer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Chrysler Jeep Dodge RAM of Newcastle are glad to have you as a customer. Lowest Price. Best Service. The Difference is Key!

November 20, 2025

Professional, curtious and very knowledgeable. I was in and out in under half an hour. More

by gttewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Maxcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Chrysler Jeep Dodge RAM of Newcastle. Lowest Price. Best Service. The Difference is Key!

November 15, 2025

Fix my 2021 ram 1500! I have been waiting since September! Time to act! Please help! More

by tck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They changed in Service departments
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Nov 19, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 10, 2025

Attempted to get a Maine State inspection prior to re-registering in Maine from NC temp. Was told I will now have to come back to actually get a sticker, after, registering, which will mean operating More

by Walpoleman11
Recommend Dealer
Yes
Employees Worked With
Charles Maxcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Maxcy
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Nov 11, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 08, 2025

Very good customer service will definitely use them again. I will refer my friends to them as well More

by ml6551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Maxcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lowest Price. Best Service. The Difference is Key!

November 01, 2025

Great place to do business. Salesman were not pushy or chasing you around the lot. They made the whole experience easy. More

by steward.cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Maxcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lowest Price. Best Service. The Difference is Key!

October 30, 2025

Work was done in time estimated. Pleased with the service Work done efficiently and thoroughly More

by lmcb293
Recommend Dealer
Yes
Employees Worked With
Charles Maxcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Maxcy
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Oct 30, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

October 25, 2025

Easy to work with. Very knowledgeable. Extremely helpful and incredibly courteous. I would definitely buy another car from them! More

by gttewes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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