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Key Chrysler Jeep Dodge RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.3
665 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 665 reviews

June 13, 2026

I have been using another dealership, your service department identified and recommended repairs and service that was needed but not recognized by the other dealership. Looks like you have a A team th More

by Marklefamily
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron LaBelle
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June 11, 2026

I’ve worked with Newcastle for the last 15 years bought at least 15 cars have always had a great experience More

by JACK@HASKELLWATER.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for choosing us for 15 vehicles over the past 15 years. It’s wonderful to know your Ram 2500 has met your expectations each time. We look forward to helping you again soon. Lowest Price. Best Service. The Difference is Key!

June 07, 2026

It was a pleasant experience. Information was communicated clearly and the wait was not long at all. The staff were friendly. More

by Erinelizabeth10.em
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron LaBelle
Report | Print
Jun 07, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We’re grateful you brought your GMC Acadia in for service. Aaron and our team are pleased to hear the clear communication and brief wait made your visit enjoyable. We look forward to assisting you again. Lowest Price. Best Service. The Difference is Key!

May 31, 2026

Easy to deal with and I think they had my best interest in mind Price was good More

by amorne55
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Elwell
Report | Print
Jun 03, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Lowest Price. Best Service. The Difference is Key!

May 14, 2026

I loved my experience here! Matthew was amazing and straight forward without any pressure at all! Highly recommend! More

by majikalmuggle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We’re thrilled that your visit was pressure free and that Matthew made buying your used Jeep Wrangler smooth and straightforward. Thank you for recommending us, and enjoy every adventure in your new ride. Lowest Price. Best Service. The Difference is Key!

May 13, 2026

We had an issue, but it was solved, and I am a happy customer. Good service. More

by Twill
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle and David Chubbuck
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May 13, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We’re pleased to know the issue with your Jeep Wrangler was resolved and that you’re happy with the service. Thank you for trusting us with your vehicle. Lowest Price. Best Service. The Difference is Key!

April 29, 2026

Everyone I talked to was incredibly nice and helpful! I Would highly recommend them, they made the process easy and not stressful at all. More

by Little.rooster97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for recommending us. We’re glad our team made the process easy and stress-free as you drove home in your used Jeep Grand Cherokee. Enjoy the journey ahead. Lowest Price. Best Service. The Difference is Key!

April 27, 2026

We came down from Augusta specifically to purchase from your dealership We love our new Durango More

by shaunamagee
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan
Report | Print
Apr 28, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Lowest Price. Best Service. The Difference is Key!

April 26, 2026

Only cleared codes didn’t fix anything. Were not familiar with diesel engines and claimed to be. More

by captericvandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron LaBelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 24, 2026

They don't put the car back together correctly and they left grease all over the car More

by kristyjsmith80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Hello Kristy: We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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