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Key Chrysler Dodge Jeep RAM of Newcastle

Newcastle, ME

4.3
603 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 603 reviews

May 23, 2024

Charged me for work they did not perform but when I checked my invoice and confronted them they credited my account. More

by Ldrodrigues07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Park Clegg
May 20, 2024

An absolutely fantastic buying experience! Everyone was extremely friendly and accommodating with none of the uncomfortable sales pressure you may find at other dealerships. My wife and 2 yo More

by Jg14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Clement
May 19, 2024

Very good service. Did the work as planned and on time, no surprises or drama. The way it should be! 😄👍 More

by waywards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer, Park Clegg
May 18, 2024

The service department had my Jeep for over 5 weeks and never contacted me with information. I had to call and visit the dealer to obtain any information. Eventually I was even told to take it somewhere el More

by vegbuns
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Poulin, Dan Bourgoin, Bob Mortimer, Park Clegg
May 13, 2024

Had a service appointment Monday May 6, 2024 for Oil and filter and tire rotation. I ended up dropping the car off at noon and unlike usual didn't wait this time. I was told it would be ready around 3. I More

by sfurash
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know who I worked with
May 13, 2024

Terrible. I don't know how you call the person that worked on our Jeep a "technician" . Secondly, when I asked them to put a check on the batteries and do a lo More

by ALJOANNIE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorothy Sewall
May 12, 2024

Great experience at Key Chrysler. No hassle No runaround. I bought the vehicle I was looking for at a fair price. More

by cday8230
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Charged for a device I said I didn’t need. Certainly not the way it was with the prior owner. Will be getting service somewhere else. More

by pmoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bourgoin, Bob Mortimer, Park Clegg, Andrew Cardillo, Dorothy Sewall, Abigail "Abby" Lakeman
May 10, 2024

Service sucked didn't resolve issue after 2 weeks, didn't return phone calls, picked my truck and took it to another dealership. More

by dwinchenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
May 01, 2024

Communication with service department was confusing but settled fairly. Over all it was a pleasant experience. More

by cathychase
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of names
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