Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Great experience. Bob and Mike(s) were great to work with. Highly Recommend them to anyone! Bob and Mike(s) were great to work with. Highly Recommend them to anyone! More

Did not check tire pressure when rotating promaster tires. Wound up with 65psi in the back and 80psi in the front. Called to get it corrected left message 2 1/2 hours later had not received a call back tires. Wound up with 65psi in the back and 80psi in the front. Called to get it corrected left message 2 1/2 hours later had not received a call back. Drove back to dealership. The corrected the problem but no apology for messing it up and all the extra time and hassle on my part More

Great job but they couldn't reset the oil life because the buttons weren't working and no one told me. the buttons weren't working and no one told me. More

Bob was great to work with. He took the time to find a vehicle that checked all my boxes and that fit me well. Mike was very friendly and accommodating to our budget and made th He took the time to find a vehicle that checked all my boxes and that fit me well. Mike was very friendly and accommodating to our budget and made things work for us. Great team and friendly atmosphere. I would totally recommend them and their dealership for whatever vehicle your looking for. More

DJ in service was outstanding! Helped me on the phone with some quick troubleshooting and resolution. Was very diligent trying to resolve my problem once I brought truck in for Helped me on the phone with some quick troubleshooting and resolution. Was very diligent trying to resolve my problem once I brought truck in for service. Obviously cares about a job we'll done and I appreciate his dedication. Thanks! More

Was totally disappointed that they can not find out what the problem is with my jeep compass. I was wondering if the computer is getting a signal that says auto start/stop in op could it be the computer its the problem is with my jeep compass. I was wondering if the computer is getting a signal that says auto start/stop in op could it be the computer itself I paid good money for this car and extended warranty with a fault light on it is going to depreciate the value. More

Very helpful service! I would highly recommend their dealership. They even have popcorn and coffee! I would highly recommend their dealership. They even have popcorn and coffee! More

Went for oil change and to fix 2 tires with screws in them. Took 2 hours and they only put plugs in them instead of patches and never pumped tires back up to pressure after plugging them them. Took 2 hours and they only put plugs in them instead of patches and never pumped tires back up to pressure after plugging them More

On time and very responsive. Took great care of me and explained everything very well Took great care of me and explained everything very well More

A very good experience. Helpful, knowledgeable, fast service. Would recommend to others. Thank you very much. Helpful, knowledgeable, fast service. Would recommend to others. Thank you very much. More