Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Complete rip off didn't need anything they said I needed what a joke wouldn't recommend to anyone what a joke wouldn't recommend to anyone More

Very great group of sales people, clean efficient always there to help I had a great experience working with Andrew and Mike me and my dad had no issues and it was a very safe and comfortable environment an there to help I had a great experience working with Andrew and Mike me and my dad had no issues and it was a very safe and comfortable environment and great negotiation More

WE FELT LIKE WE WERE OLD FRIENDS WALKING into YR PLACE. Everyone was SO NICE and helpful. Thank you. Everyone was SO NICE and helpful. Thank you. More

Never again purchased 3 vehicles in 12 yrs. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. Service manager basically refused to believe my windshield cracked sitting in the driveway even tho a class action suit is filed about this problem. More

The service department went above and beyond by squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. squeezeing me in ahead of my appointment. Parts also expedited a filter for my truck because it is not a Mopar. More

Friendly neat and clean kept us informed of each step. Very helpful courteous of our time Very helpful courteous of our time More

I love Key Chrysler Newcastle. Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me Dodge, Park is a fantastic service man and manager. He always helps to diagnose the problem correctly with the minimum disruption for me More

They are very accommodating! They are very helpful with all my questions and inquiries. And they respond easily. They are very helpful with all my questions and inquiries. And they respond easily. More

Dorothy was very professional on the phone a when was there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t hav there plus very polite. The hardest thing there to do is get an appointment I know it’s tough but I have to schedule my appointments when I don’t have a lot of clients so it’s tough to get a reasonable appointment that really works for me. I have to take time off to keep my appointments. Other than that the service very good. More

It was difficult to get someone on the phone for scheduling a service. When told I would get a call when the part was in, it hasn’t happened yet even after the time frame I was given. scheduling a service. When told I would get a call when the part was in, it hasn’t happened yet even after the time frame I was given. More