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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
413 Reviews

413 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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January 26, 2022

I was not happy to learn the dealership had been sold but have to admit that my experience under new ownership has been excellent so far - timely responses, appropriate service, courteous staff. So far so go More

by psperry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

We have tried to Emulate Mr. Miller's Strong Cusotmer Skills since Day 1! Hopefully we can continue to grow and always provide you with the best!

January 26, 2022

Service team is great to work. Was consistently informed with my repairs and was done in the time that was advised More

by neal9659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks for the great words!!! We do appreciate it!

January 26, 2022

Totally on time and very polite to me. My questions were answered clearlyThe gentleman at the desk made sure I had a service sticker in my window so that I would know when to return! Thank you from a 20 yea More

by JBREMER1
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so very much for the Great Review. We are not perfect but we try very hard. Glad you enjoyed it!

January 26, 2022

Best customer service I’ve received at any dealership! From my experience I felt welcomed there and they dealt with my car in a timely manner. More

by Jlynx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bourgoin, Erik Harvey
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

J- Thanks for saying kind words. It is important to us that you feel great about your visit!

January 26, 2022

Teally like sticking with the neighborhood dealershop. Itsthe best way to keep a new car new. More

by TeddyP5763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 23, 2019

always friendly, quick, get an appointment quickly Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle More

by milesgeisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Miller
January 21, 2019

Excellent Service Departmetn Eric, the parts and service manager was most helpful in resolving both issues for the used car we purchased. The dealership is very customer friendly More

by matthew.tabenken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brewer, Randall Miller
January 21, 2019

Awesome customer service! First time doing business here. They squeezed us in to get repairs done so my boyfriend’s daughter could have a vehicle to take her drivers test in! T More

by lholbrook35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
January 21, 2019

Professional,friendly and efficient I will always bring my Jeep Cherokee to New Castle for service. The staff is always helpful , friendly and knowledgeable and professional in every way More

by barbsedona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Larrabee
January 20, 2019

Great service They are all a great bunch of people at Newcastle Chrysler. Always friendly and willing to go the extra mile to make sure you get great service. More

by jcrt25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Jay
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