Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Above and beyond I think her name is Ashley? Helped me so much with the problem I had. I would not hesitate to do business with them again. I think her name is Ashley? Helped me so much with the problem I had. I would not hesitate to do business with them again. More

Service on new Jeep I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confuse I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confused but eventually worked itself out. They rebooted the systems and all is well. More

routine service and snow tire installation. Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, wa Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, was offered clear and honest recommendations. The service team is the best I've experienced. More

Awesome dealer Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best service and sales prices. More

Oil change Regular oil change and tire swap. Always fast and efficient service. Squeezed me in so I could get my studded snows on in time for the next snow. Regular oil change and tire swap. Always fast and efficient service. Squeezed me in so I could get my studded snows on in time for the next snow. More

engine light came on so went in to have it checked out I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and ca I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved. More

I would not go anywhere else to have my car serviced. The service is great and the staff is outstanding. They are courteous, helpful and knowledgeable. to have my car serviced. The service is great and the staff is outstanding. They are courteous, helpful and knowledgeable. More

Excellent!!😎 Very attentive to my warranty issue and my service schedule request. Eric and Heather wee very helpful. Hi to Randy and all the gang. Many thanks Very attentive to my warranty issue and my service schedule request. Eric and Heather wee very helpful. Hi to Randy and all the gang. Many thanks John Ryan More

The best place to buy a vehicle second to none!! We have been with these people for the last 10 years or more we have always been treated with the most highly respect and honesty there could ever b We have been with these people for the last 10 years or more we have always been treated with the most highly respect and honesty there could ever be at a dealership and I have been to others but came right back to randy he knows what we need and service is always there when I need something done.i will always stay with randy until we are done buying vehicles. More

Responsive customer service I was in a bind and needed an oil change for my RV scheduled for winter storage. Newcastle accommodated me on short notice and did the work. Thanks gu I was in a bind and needed an oil change for my RV scheduled for winter storage. Newcastle accommodated me on short notice and did the work. Thanks guys and gals! More