Poulin Chrysler Dodge Jeep Ram - Service Center

Not helping or honoring with my corrosion warranty with Chrysler. I'm totally disgusted. This is the six jeep I buy and it will be the last if Chrysler doesn't honor my warranty that expires in February 2 Chrysler. I'm totally disgusted. This is the six jeep I buy and it will be the last if Chrysler doesn't honor my warranty that expires in February 2024. More

Smoothest car buying experience ever! Sean was the most personable salesman I've ever come across, and Jay made the whole purchasing transaction easy and enjoyable. Both Sean and Jay re Sean was the most personable salesman I've ever come across, and Jay made the whole purchasing transaction easy and enjoyable. Both Sean and Jay represent outstanding quality, honesty, and integrity. No pressure. I got exactly what I wanted, and I absolutely LOVE my new car. Most definitely recommend, and I will be back myself! More

Quick service with a smile and a great sense of humor. Waiting room is wonderful and the amenities are very generous. Great work! Waiting room is wonderful and the amenities are very generous. Great work! More

I think that the service rep was average in her ability to do what she should be doing. I would think that there would be more positive Communications rather than no Communications. I had my Jeep looked at to do what she should be doing. I would think that there would be more positive Communications rather than no Communications. I had my Jeep looked at by three different shops that had to take it to the dealer to find out what the problem was. The repair cost by the dealer was excessive and I elected to use a reputable company to fix the problem. Here I will use key Chrysler Dodge Jeep Ram of Rochester again. Thank you More

professional prompt service ! Stayed in contact and explained every step in detail . Very easy and pleasant experience ! Stayed in contact and explained every step in detail . Very easy and pleasant experience ! More

The entire staff at Key Chrysler Dodge Jeep Ram of Rochester is excellent! Everyone was helpful, friendly and informative. This was probably the easiest car purchase I've ever been through, by far. Rochester is excellent! Everyone was helpful, friendly and informative. This was probably the easiest car purchase I've ever been through, by far. They stayed past closing to get us into our new car the same day. They followed up with us to ensure we had no questions or concerns after having had the car for a few days. Would highly recommend Key of Rochester! More

Great service! They replaced my radio and completed 2 recalls very quick and efficiently! Thank you! They replaced my radio and completed 2 recalls very quick and efficiently! Thank you! More

Are CDs followed up with me to see how I was enjoying the Jeep. I then asked about side steps he took a couple pictures of some that were in stock and ordered me a pair that I'm going to have installed there Jeep. I then asked about side steps he took a couple pictures of some that were in stock and ordered me a pair that I'm going to have installed there in a couple of days. Super convenient great customer service 10 stars! More

Cass and the team there is amazing. Makes sure I am taken care of to the fullest! Makes sure I am taken care of to the fullest! More

Always a pleasure doing business with them, they always do a superb job with my vehicles. do a superb job with my vehicles. More