Poulin Chrysler Dodge Jeep Ram - Service Center

Im very unhappy. I was without my vehicle for more than 2months. Paid 1600+ for fix. Didnt drive vehicle 5miles when engine light came on. Brought vehicle back a I was without my vehicle for more than 2months. Paid 1600+ for fix. Didnt drive vehicle 5miles when engine light came on. Brought vehicle back and i was told I would have to pay for 2hours of time to diagnose issue. This cost over $700. I was told to fix head gasket it would be $6900.00. Your service girl said this was a very common problem in jeeps, that it happens all the time. Probably, nit what you want your service girl saying! I said I wanted second opinion. I took to another garage and they replaced 2 spark plugs and did a compression tests and found no other issues. I feel taken advantage of. Also the two months you had jeep, there was no communication. We would call and never get a date as to when it would be fixed. More

The service department was more than accommodating in understanding my trucks needs, was able to fit me in between appointments. understanding my trucks needs, was able to fit me in between appointments. More

Service department responsive and timely in my vehicle’s repair. My appointment was completed in a reasonable amount of time. repair. My appointment was completed in a reasonable amount of time. More

I had a good experience but it took awhile for my car to be completely done be completely done More

The service department is excellent… everyone was very nice and helpful. They explained everything so I could understand what was wrong with my Jeep. nice and helpful. They explained everything so I could understand what was wrong with my Jeep. More

Prompt and professional. Described what they would do with our vehicle that was a recall. Described what they would do with our vehicle that was a recall. More

They were were good to us I would buy from that dealership again great people to work with dealership again great people to work with More

Jen, was very professional and prompt service phone call explaining what needed to be done to the truck. explaining what needed to be done to the truck. More

Have the extended plan for oil changes, tire rotation but for some reason I have had to pay most times I have gone. Told me I didn’t have plan but this time said oh yeah you do. Looks like you have only used for some reason I have had to pay most times I have gone. Told me I didn’t have plan but this time said oh yeah you do. Looks like you have only used 2 out of 10. Yeah because you charged me the other times and said I don’t have extended plan. More

The people. That help me were great. I was not expecting service like this. Thank you so much for keys Dodge dealership. That help me were great. I was not expecting service like this. Thank you so much for keys Dodge dealership. More