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Key Chrysler Dodge RAM of Portsmouth

Boxford, MA

Overview
Employees
Reviews
Vehicles
4.6
768 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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84 Middleton Rd

Boxford, MA

01921

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Showing 768 reviews

February 18, 2026

I appreciate what Rachel did in regards to get the approval from the warranty company. Its nice to see when someone fights for the client. Her customer service was excellent. More

by treksc
Recommend Dealer
Yes
Employees Worked With
Rachel
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Feb 19, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you so much for your excellent review! We are so glad that Rachel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Chrysler Dodge RAM of Portsmouth to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

February 16, 2026

Every time I need work they work with me to get work done and explain everything to me. More

by Tgarrity
Recommend Dealer
Yes
Employees Worked With
Rachel service advisor which she did a great job and don't know who worked on it.
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Feb 17, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Thanks for the five-star rating. We’re glad our service advisors work closely with you and clearly explain each step when your Ram needs attention. We look forward to assisting you again. Lowest Price. Best Service. The Difference is Key!

February 12, 2026

Asked for Carfax, didn't get it. Rushed through paperwork probably why . High beams work in low and low beams work in high. Tail light out. More

by scott23324
Recommend Dealer
No
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Feb 15, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Scott. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 10, 2026

Quick, friendly and professional. Rachel always takes great care to make sure everything is done well in a timely manner. More

by Jacqui.kennedy427
Recommend Dealer
Yes
Employees Worked With
Rachel. She is so helpful and professional!
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Feb 11, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Delighted to know our service team provided prompt, friendly, and professional care for your Jeep Grand Cherokee. We appreciate you choosing us and look forward to assisting you again.

February 09, 2026

They went above and beyond and I will most definitely be back for any service in the future More

by ogarafamilyof4
Recommend Dealer
Yes
Employees Worked With
Josh and Meghan
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Feb 10, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

It’s wonderful to know our team went the extra mile for your Jeep Grand Cherokee service. We appreciate your trust and look forward to helping you again in the future.

February 07, 2026

Robert was very helpful and the entire sale was very easy and straightforward Really appreciated Robert's communication and assistance through the process More

by nicholas.filosa
Recommend Dealer
Yes
Employees Worked With
Robert Kempf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Kempf
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Feb 07, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Thanks for your kind words. We’re glad Robert’s communication and support made buying your used Ram easy and straightforward. Enjoy your Ram!

February 06, 2026

Wonderful problem solving, persistence, patience, people skills, and customer care Highly recommend for your service needs More

by andyglzr
Recommend Dealer
Yes
Employees Worked With
Michael, Megan, and Rachel
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Feb 06, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for recognizing our team’s dedication in caring for your Ram. We appreciate your recommendation and are glad our patience and persistence made your service visit smooth. If you need anything else for your Ram down the road, we look forward to helping again.

February 05, 2026

Awesome staff, always very kind and always a great experience worked with awesome staff. they were very kind and i had a great experience More

by silverlunt13
Recommend Dealer
Yes
Employees Worked With
Rachel
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Feb 05, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for the 5-star review. It’s great to know our team was so welcoming and made your service visit smooth. We appreciate you trusting us with your Chrysler 300C needs.

February 03, 2026

I came in Friday Told them my starter needed replacement They told me Starter is fine! You need a new battery Saturday the starter failed for the third time even with new battery I had truck towed to dealer More

by spk18
Recommend Dealer
No
Employees Worked With
Service dept
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Feb 07, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 31, 2026

Everyone was pleasant. My vehicle was ready as promised! Vehicle was serviced properly and in the allotted time. More

by hbonk
Recommend Dealer
Yes
Employees Worked With
Megan
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Jan 31, 2026 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for choosing Key Chrysler Dodge RAM of Portsmouth. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lowest Price. Best Service. The Difference is Key!

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