Key Chrysler Dodge RAM of Portsmouth

Brandon was extremely knowledgeable and eager to help. Sold me on a better model and I couldn't be happier. Dennis gave me the peace of mind that everything was being done perfectly and with accuracy. Sold me on a better model and I couldn't be happier. Dennis gave me the peace of mind that everything was being done perfectly and with accuracy. More

Working with this dealership was the worst customer experience I’ve had as a business owner or consumer. I was truly at a loss for words with the lack of communication, delays, and inability to access experience I’ve had as a business owner or consumer. I was truly at a loss for words with the lack of communication, delays, and inability to access anyone to give me answers. I’m more than understanding about some of the challenges that businesses can face in difficult situations. However this went well beyond a reasonable timeframe and lack of consideration. My work van was at this dealership for almost 3 months. That time was filler with hoop jumping, limited to no communication, inability to access anyone over telephone or email that can answer my questions, capped off finally by the GM offering to trade my only 2 year old van in (which I bought from this place) for a new one with them as the only solution. Will never be back and will actively look to trade in all of my ram vehicles so that I never have to deal with this again. More

She was very good about helping me with the original issue of the coolant system that was being serviced. She promised to help address the matter of replacing a lost key fob (I only received 1 when I pu issue of the coolant system that was being serviced. She promised to help address the matter of replacing a lost key fob (I only received 1 when I purchased the Jeep at this dealership). I will be very pleased when she follows through with this issue. More

Very good Thank you for the very good service. I'll go back again. Good night I'll go back again. Good night More

Always great service which is why I keep coming back. The communication is great and I'm happy I am never oversold on services I don't need. The communication is great and I'm happy I am never oversold on services I don't need. More

Very accommodating and honest with needed repairs. No upsetting service work that was unnecessary. Worked to meet my time constraints. No upsetting service work that was unnecessary. Worked to meet my time constraints. More

Staff were very friendly and easy to talk to all around. Very professional and extremely knowledgeable people. Very professional and extremely knowledgeable people. More

The staff is very professional and courteous. When I take my vehicle to Key auto in Portsmouth I know that the service performed will be right. When I take my vehicle to Key auto in Portsmouth I know that the service performed will be right. More

I’ve bought 29 cars at this dealership and would not be back unless theyvv b we’re exc ellent back unless theyvv b we’re exc ellent More

I bought brand new 2025 Ram on Sep 5th, 2025 and on delivery the transmission was bad. They have my truck for a month, with no eta delivery the transmission was bad. They have my truck for a month, with no eta More