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Key Chrysler Jeep Dodge RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.2
653 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 653 reviews

April 05, 2026

My sales man named Bobby was very thoughtful to what I wanted and very knowledgeable off the car I bought! More

by Cinbob0
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan
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Apr 07, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to share your thoughts on working with Bobby and our team. We're glad to hear we delivered such a great experience! Lowest Price. Best Service. The Difference is Key!

March 31, 2026

The dealership and the people working there are great, but my truck's been back there three times in the issue was still not resolved and it's a two hour ride one way More

by jfdchiefbooker
Recommend Dealer
No
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Apr 04, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 04, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 28, 2026

The total experience could not have been better, Very thorough and timely with your knowledgeable Service Department. Many Thanks !! More

by WALTRSILVA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lowest Price. Best Service. The Difference is Key!

March 26, 2026

I have been going to them for several years now and their service is good More

by sfurash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for choosing us for your Jeep Wrangler Unlimited service over several years. It’s rewarding to hear Aaron and our service team consistently deliver the quality you expect. We look forward to assisting you again soon. Lowest Price. Best Service. The Difference is Key!

March 23, 2026

Addressed my concerns, up front Reviewed every thing thoroughly and clearly and gave price quotes More

by lmcb293
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Labelle
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Mar 23, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for recognizing our upfront communication and thorough review of your Jeep. We’re glad the clear explanations and detailed price estimates were helpful. Your trust in our service means a lot. Lowest Price. Best Service. The Difference is Key!

March 18, 2026

Matt made my experience buying a car easy and fast. I would recommend anyone to go and see him. Everyone at the dealership greeted me with a smile, nothing but great personalities and great service! I More

by Larrivees98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

It’s great to hear your Volkswagen Atlas purchase went so smoothly. Our team is glad the trade-in process felt easy and you were on the road within the hour. Thank you for recommending us, and we look forward to helping with your next vehicle. Lowest Price. Best Service. The Difference is Key!

March 17, 2026

Great experience dealing with the service department. I asked for an assessment of the engine and what could be done. They got back to me by the 3nd o& the day. It turns out the engine was toast so they More

by Jvmart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Delighted to hear that our service department provided a same day assessment and helped you find a cost-effective rebuilt engine with a guarantee. We’re happy your Jeep is running like new and that we kept you updated throughout the process. Thank you for the five-star rating. Lowest Price. Best Service. The Difference is Key!

March 15, 2026

They were very nice and easy to communicate with. Would go back for my next vehicle More

by Chacehayes2
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We’re happy communication was easy. Congratulations on your new Ram 2500. We look forward to helping you again when you return for your next vehicle. Lowest Price. Best Service. The Difference is Key!

March 13, 2026

I had a great experience working with the dealership. The staff was friendly, professional, and took the time to answer all of my questions without making me feel pressured. They were transparent through More

by kd_hughes
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Elwell
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Mar 13, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Hearing that our team, especially Mike, made the process smooth and pressure-free is wonderful. We’re pleased that our transparent approach helped you feel at ease while choosing your new Jeep. Enjoy every moment behind the wheel and let us know if there’s anything we can do down the road. Lowest Price. Best Service. The Difference is Key!

March 12, 2026

Service Dept. person was really helpful, polite. Treated me good on price also. Will go back again More

by tiletrends98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for sharing your service experience. We’re glad our staff was polite and helpful while servicing your Ford F-150 and offering fair pricing. We look forward to serving you again when your vehicle needs attention. Lowest Price. Best Service. The Difference is Key!

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