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Key Chrysler Jeep Dodge RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.2
659 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 659 reviews

April 29, 2026

Everyone I talked to was incredibly nice and helpful! I Would highly recommend them, they made the process easy and not stressful at all. More

by Little.rooster97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for recommending us. We’re glad our team made the process easy and stress-free as you drove home in your used Jeep Grand Cherokee. Enjoy the journey ahead. Lowest Price. Best Service. The Difference is Key!

April 27, 2026

We came down from Augusta specifically to purchase from your dealership We love our new Durango More

by shaunamagee
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan
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Apr 28, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Lowest Price. Best Service. The Difference is Key!

April 26, 2026

Only cleared codes didn’t fix anything. Were not familiar with diesel engines and claimed to be. More

by captericvandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron LaBelle
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 24, 2026

They don't put the car back together correctly and they left grease all over the car More

by kristyjsmith80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Hello Kristy: We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Hello Kristy: We're sorry that you didn't have a completely satisfying visit. Please feel free to reach out to us directly to discuss. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 16, 2026

They were very informative and helpful. I would do business with them again. Thank you. More

by geoffrooney74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

It’s great to hear our team was informative and helpful. Congratulations on your new Jeep Gladiator. We look forward to working with you again. Lowest Price. Best Service. The Difference is Key!

April 16, 2026

Very pleasant experience. In and out in a reasonable time frame. Will be back in July for service. More

by ROSENBERRYLORRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for trusting us with your Ram 1500 service. It’s great to know we could get you back on the road promptly. We look forward to seeing you again in July. Lowest Price. Best Service. The Difference is Key!

April 05, 2026

My sales man named Bobby was very thoughtful to what I wanted and very knowledgeable off the car I bought! More

by Cinbob0
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan
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Apr 07, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to share your thoughts on working with Bobby and our team. We're glad to hear we delivered such a great experience! Lowest Price. Best Service. The Difference is Key!

March 31, 2026

The dealership and the people working there are great, but my truck's been back there three times in the issue was still not resolved and it's a two hour ride one way More

by jfdchiefbooker
Recommend Dealer
No
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Apr 04, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Apr 04, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 28, 2026

The total experience could not have been better, Very thorough and timely with your knowledgeable Service Department. Many Thanks !! More

by WALTRSILVA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lowest Price. Best Service. The Difference is Key!

March 26, 2026

I have been going to them for several years now and their service is good More

by sfurash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for choosing us for your Jeep Wrangler Unlimited service over several years. It’s rewarding to hear Aaron and our service team consistently deliver the quality you expect. We look forward to assisting you again soon. Lowest Price. Best Service. The Difference is Key!

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