Key Chrysler Jeep Dodge RAM of Newcastle

Professional, on time My experience was based on a recall, the dealership had to order the parts, as soon as the parts arrived they called to make an appointment, it was very efficient, I dropped off recall, the dealership had to order the parts, as soon as the parts arrived they called to make an appointment, it was very efficient, I dropped off my car at my appointment time, and it was ready when they estimated. More

Very patience working a tough technology issue. Helped me resolve the problem That was critical to me. Helped me resolve the problem That was critical to me. More

Kept my appointment time and made sure I knew of process and price before the work began. Great service and excellent communication and price before the work began. Great service and excellent communication More

I drove 1 hour from Belgrade Maine to Newcastle to this dealership because they could get me in before anyone else and their service was awesome. Everyone there was really nice, very professional. Everyone dealership because they could get me in before anyone else and their service was awesome. Everyone there was really nice, very professional. Everyone seemed to know what they were doing. And it was, it was really nice. More

Everyone was friendly and helpful. A nice place to sit and wait for my inspection. A nice place to sit and wait for my inspection. More

had an excellent experience with the team at Key of Newcastle. From the moment I arrived, they treated me with genuine care and respect. During my service appointment, an unforeseen issue was discovere Newcastle. From the moment I arrived, they treated me with genuine care and respect. During my service appointment, an unforeseen issue was discovered, and they made sure it was resolved promptly while keeping me fully updated throughout the process. The staff consistently take the time to explain their findings, answer all of my questions, and provide clear options without any pressure. Their honest, straightforward approach to service has earned my trust. Because of their professionalism and commitment to customer care, I will continue purchasing my vehicles from Key of Newcastle and relying on them for all of my service needs. More

They were ready to show the vehicle at the scheduled time and they made the process easy to purchase. and they made the process easy to purchase. More

No inspection sticker. Insurance wasn't Explained to me. Felt patronized by some xxxxxx salesman. Was apparently put out by me needing a sticker. Insurance wasn't Explained to me. Felt patronized by some xxxxxx salesman. Was apparently put out by me needing a sticker. More

This is the first time I've had a good experience with the service department. Friendly, helpful, actually called me when my truck was done. Will be back. the service department. Friendly, helpful, actually called me when my truck was done. Will be back. More

Great crew! Took their time to work with me to find me something that I would be happy with. Definitely recommend. Took their time to work with me to find me something that I would be happy with. Definitely recommend. More