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Key Chrysler Jeep Dodge RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.2
659 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 659 reviews

January 29, 2026

Everyone was friendly and helpful. A nice place to sit and wait for my inspection. More

by cinj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lowest Price. Best Service. The Difference is Key!

January 28, 2026

had an excellent experience with the team at Key of Newcastle. From the moment I arrived, they treated me with genuine care and respect. During my service appointment, an unforeseen issue was discovere More

by dionysimcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron LaBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lowest Price. Best Service. The Difference is Key!

January 18, 2026

They were ready to show the vehicle at the scheduled time and they made the process easy to purchase. More

by ryan@hedstromelectric.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lowest Price. Best Service. The Difference is Key!

January 15, 2026

No inspection sticker. Insurance wasn't Explained to me. Felt patronized by some xxxxxx salesman. Was apparently put out by me needing a sticker. More

by logiclst8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Elwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Jan 19, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 12, 2026

This is the first time I've had a good experience with the service department. Friendly, helpful, actually called me when my truck was done. Will be back. More

by j.bodman
Recommend Dealer
Yes
Employees Worked With
Aaron LaBelle
Report | Print
Jan 12, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Chrysler Jeep Dodge RAM of Newcastle to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

January 11, 2026

Great crew! Took their time to work with me to find me something that I would be happy with. Definitely recommend. More

by melindalea0710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2026 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

December 26, 2025

My first experience with Ram and with this dealership. No pressure and all seemed that there only focus was to help find what was best for me. They were are to get a better deal than my own credit union. More

by dionysimcg
Recommend Dealer
Yes
Employees Worked With
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan
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Dec 27, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

December 08, 2025

Dependable, responsive, concerned for driver safety, prompt. Easy to get an appointment for service,covenient More

by Revthomasolcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Maxcy
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Dec 08, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing your thoughts about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

November 30, 2025

Matthew, Bob, & Mark were very pleasant and easy to work with. No pressure sales and informative. More

by missdedemaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Throckmorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Votto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in finance
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Nov 30, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Chrysler Jeep Dodge RAM of Newcastle. We look forward to having you as one of our valued customers for many more years to come! Lowest Price. Best Service. The Difference is Key!

November 29, 2025

Great experience with the team. They made it easy and quick to get me into my new truck! More

by Ethan Wajer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2025 -

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Chrysler Jeep Dodge RAM of Newcastle are glad to have you as a customer. Lowest Price. Best Service. The Difference is Key!

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