Key Chrysler Jeep Dodge RAM of Newcastle

Service on new Jeep I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confuse I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confused but eventually worked itself out. They rebooted the systems and all is well. More

Awesome dealer Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best service and sales prices. More

routine service and snow tire installation. Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, wa Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, was offered clear and honest recommendations. The service team is the best I've experienced. More

Oil change Regular oil change and tire swap. Always fast and efficient service. Squeezed me in so I could get my studded snows on in time for the next snow. Regular oil change and tire swap. Always fast and efficient service. Squeezed me in so I could get my studded snows on in time for the next snow. More

Awesome The Sales and Service staff are awesome. I worked with the owner and was able to buy the used truck I wanted at the price I wanted The Sales and Service staff are awesome. I worked with the owner and was able to buy the used truck I wanted at the price I wanted More

Not just a customer! Second vehicle purchase here within the last year. Once again our wants and needs were made a top priority! The whole time we were treated like frien Second vehicle purchase here within the last year. Once again our wants and needs were made a top priority! The whole time we were treated like friends and not just another customer! More

OUTSTANDING! Randy Miller and his whole staff always provide excellent service, thoroughness in all they do and true kindness. When it was time to give up my year Randy Miller and his whole staff always provide excellent service, thoroughness in all they do and true kindness. When it was time to give up my year 2000 Jeep, I was given excellent value on a new Renegade. I highly recommend Newcastle Chrysler for sales and service and a courteous, professional experience with a knowledgeable and patient staff! More

engine light came on so went in to have it checked out I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and ca I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved. More

Found more than we were looking for! We talked with Randy and were very specific in what we were looking for in a vechile. He brought us a couple options, in the end we ended up settling We talked with Randy and were very specific in what we were looking for in a vechile. He brought us a couple options, in the end we ended up settling on a newer vechile with less miles than requested. Randy help make this a great car buying experience. More

I would not go anywhere else to have my car serviced. The service is great and the staff is outstanding. They are courteous, helpful and knowledgeable. to have my car serviced. The service is great and the staff is outstanding. They are courteous, helpful and knowledgeable. More