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202 Reviews of Key Ford of Rockland - Service Center
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December 02, 2023
Jesse provides a great personal touch to service. He’s always helpful. I like that he recognizes me by face and name. I never have to ask for a shuttle ride when I drop off my car; he offers first. He’s always helpful. I like that he recognizes me by face and name. I never have to ask for a shuttle ride when I drop off my car; he offers first. The the facility is new and clean. More
by Maxgeren
Verified Customer
November 29, 2023
Mike the service manager and Marie the sales manager have been great to deal with been great to deal with More
by MIKEBERRY211992
November 21, 2023
Very nice to work with and helpful Pleasant place to work with would highly recommend with would highly recommend More
by emcdonald650
November 21, 2023
Jess has always been great and is my preferred go to when dealing with service. dealing with service. More
by Jaymed
November 08, 2023
Honestly, my overall opinion of Key Ford is getting worse. I was informed at my service that they could not rotate my tires because they needed to be replaced. I purchased my vehicle from Key Ford a fe worse. I was informed at my service that they could not rotate my tires because they needed to be replaced. I purchased my vehicle from Key Ford a few months ago and was never informed that tires would need to be replaced so soon, if I was told this information I would’ve had them changed at that time. Unfortunately, the only take back from this experience is that the customer is being left out and it is all about the money. They wanted to sell my car so they did not let me know if things that they discovered in their inspection before they sold it to me , and now the same dealership is telling me I need to pay to fix the problem that could’ve been addressed a few months ago. I like the old-fashioned, handshake deal, I like being able to call my salesman or representative, and be honest, that, along with other issues that have happened in the past few months with the dealership is pushing this 15 year customer away More
by LOCAL1584
November 07, 2023
Went out of their way to. give me a great deal on my new Bronco. They whole process moved in a timely manner with my salesman explaining where we were in the process. I would b give me a great deal on my new Bronco. They whole process moved in a timely manner with my salesman explaining where we were in the process. I would by again from Key Rockland Ford. More
by Jmhearn2040
Employees Worked With
Josh Derby
