Key Hyundai of Manchester
Vernon, CT
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2,087 Reviews of Key Hyundai of Manchester
Jake was our salesman. He helped us get into a new vehicle when we finally decided to part with our 2008 Tucson. We bought that car from Key Hyundai in 2009. We are very con He helped us get into a new vehicle when we finally decided to part with our 2008 Tucson. We bought that car from Key Hyundai in 2009. We are very confident with the car so it kind of sold itself. But it was sure nice too meet the sales staff. When Jake had another client it was nice that Alexio jumped right in to finish up. My next car will also be a Hyundai. Thank you. More
Great customer service experience We walked in with no intentions of purchasing a vehicle. We were shopping until Don came up to us in the lot,introduced himself and asked how he could We walked in with no intentions of purchasing a vehicle. We were shopping until Don came up to us in the lot,introduced himself and asked how he could make our day with a new vehicle. We found that comforting from moment one. He was friendly and professional at the same time. He answered all our questions with no "salesmen" lines. He told us exactly what we can expect and exactly what he would be able to do. He delivered that and more! Since we took our new car home, he has checked in with us several times to make sure we were happy, and no other questions. We received a hand written thank you from him, and the owner! Who takes the time these days just to say thank you! We would recommend him and key Hyundai anytime. If you want a great experience, be completely comfortable and have your faith restored that there are honest professional car salesmen in the world see Don. More
Came back again! This is the second car I bought from Don Jones in 2 months! I loved my car so much I came back and bought my daughter one this week and he made sure This is the second car I bought from Don Jones in 2 months! I loved my car so much I came back and bought my daughter one this week and he made sure it was set up perfectly for her and her safety. Complete professionalism by Don and the staff at Key!!! More
It was awesome Steve is an awesome salesman. He went above and beyond to help us get a car. I would recommend him to anyone looking for a car. Steve is an awesome salesman. He went above and beyond to help us get a car. I would recommend him to anyone looking for a car. More
Great Experience I spent the day with Steven.. went in to purchase a new car and trade in my current car. It was a great experience.. very friendly and relaxed atmosp I spent the day with Steven.. went in to purchase a new car and trade in my current car. It was a great experience.. very friendly and relaxed atmosphere... Steven did a great job and was not pushy. Mike was good on the finance side.. he explained all the information to me and made it as painless as possible. More
Pushy and passive-aggressive I went to Key Hyundai in the very early stages of my car search. I wanted to test-drive a lot of cars, so I knew I wasn't buying that day. I was a bit I went to Key Hyundai in the very early stages of my car search. I wanted to test-drive a lot of cars, so I knew I wasn't buying that day. I was a bit surprised to be handed a financing application before I even got in a car. Then, after I drove three cars (all Hyundais -- one new, two used), I was pressured incessantly by Damian and his manager, John, when I clearly said that their pricing was out of my budget. After an hour of badgering, including personal questions about why I felt comfortable only up to a certain price, I finally escaped the "How can we get you to buy today?", took my held-hostage registration back and left, instructing them that they could contact me in a week. I wasn't intending to buy a car within the next two weeks, but I did after I fell in love with and found a great deal on a Prius elsewhere. I sent an email to Damian thanking him for his assistance and received this passive-aggressive email back: "Hello and good evening. Congratulations on your purchase. I thought you would have given me the oppurtunity to followed up with you because you said give you a week to think about it and you weren't ready yet. But obviously i showed you the wrong car. Congrats again." This is incredibly unprofessional (great spelling and grammar, too), and I'm glad I bought elsewhere. I encourage you to do the same. More
Love my car Jake was amazing, he actually listened to what I was specifically looking for and worked diligently to make sure he found me exactly what I was lookin Jake was amazing, he actually listened to what I was specifically looking for and worked diligently to make sure he found me exactly what I was looking for. We were working with very limited funds and low credit, but him and Randolfo worked extremely hard to ensure I left with my new car that same day. Thanks to both, I am very satisfied with the service and the personal touch, they made me feel welcome and not just like I was a dollar sign. More
friendly people. Jake Kielbus was a nice guy. friendly people. clean presentable .. even helped out with my bad credit and small down payment for the truck I have alwa Jake Kielbus was a nice guy. friendly people. clean presentable .. even helped out with my bad credit and small down payment for the truck I have always wanted and extremely needed. thanks More
Great Service I rececently had a great experience with Alexio Cardona. I wasnt intially planning on getting a new Hyundai at first. Alexio was real good going over I rececently had a great experience with Alexio Cardona. I wasnt intially planning on getting a new Hyundai at first. Alexio was real good going over all the details of the car. He answered all my questions I had. Will definetly do business again with Alexio. More
This SUV has changed my life I loved the attention that my boys and I received by Don. He understood exactly what I was looking for and had cars waiting for me to look at. He wo I loved the attention that my boys and I received by Don. He understood exactly what I was looking for and had cars waiting for me to look at. He worked around my already busy schedule. Don was very informative and helped me to understand my options. All in all he made sure that my sons and I were completely happy. This was not an easy decision for me. Buying a new car was scary but he calmed down my nerves and I am so grateful. I love my new car. More







