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Key Hyundai of Manchester

Vernon, CT

4.7
2,087 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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2,087 Reviews of Key Hyundai of Manchester

September 27, 2021

Ed was extremely cordial with us in our buying process and made us feel comfortable at every step. I appreciated his follow up correspondences with us and letting us know we can contact him anytime. He de More

by MARISSA.STRECKFUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton
Sep 27, 2021 -

Key Hyundai of Manchester responded

Dear Marissa.Streckfus, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 25, 2021

Shelby was a pleasure to work with. She was extremely helpful and so very patient. Especially when I changed my mind about which car I was going to purchase....after she had prepared all the paperwork f More

by Magdalanamarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Laporte, Joel Arteaga, Shelby Marciano
Sep 27, 2021 -

Key Hyundai of Manchester responded

Dear Magdalanamarie, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 25, 2021

I am so happy I chose to come here. The staff was awesome but the woman I worked with, Shelby was so helpful and so nice. She made me feel comfortable, and I could tell she really knew what she was doing whi More

by Dessdess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Marciano
Sep 27, 2021 -

Key Hyundai of Manchester responded

Dear Dessdess, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 25, 2021

Made an appt to test drive tuscon, liked the car. Noticed the bogus overcharges on the additional sticker of 4000$ over regular sticker price. I went to buy a car with deposit in hand but when I saw they wan More

by Craig
Friendliness
Recommend Dealer
No
Employees Worked With
Shelby Marciano
Sep 27, 2021 -

Key Hyundai of Manchester responded

Dear Craig, “Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.” Please could you contact me at Wecare@keycars.com or call our team at 203-443-5414? We’ll work with you to resolve any issues as quickly as possible.”

Sep 27, 2021 -

Craig responded

I just thought adding a two thousand dollar "adjustment" to the price of a car that people desire and then adding another thousand for simonize and another thousand for wheel and tire protection. I went there to purchase a vehicle but seeing these extra charges, i was very discouraged. My sister purchased a vehicle there and was very happy with her deal and sales person. I had no problem with Shelby, she seemed very friendly and competent. It just seems to me it is taking advantage of selling a vehicle in short supply

September 23, 2021

Fast, patient, and very kind. A very comfortable environment which is what you need at a dealership. I’d like to also personally thank Eli, the sales rep that helped me out. More

by davidmin86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Arteaga, Elie Valdes
Sep 27, 2021 -

Key Hyundai of Manchester responded

Dear Davidmin86, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 21, 2021

I just purchased my first Hyundai and my experience working with Steven couldn’t have been better! He spent time with us, helped us find a car that’s perfect for our family, and made the process painle More

by Ali
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
Sep 21, 2021 -

Key Hyundai of Manchester responded

Dear Ali, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 20, 2021

I just purchased my 1st Hyundai from Steven and Key Hyundai in Manchester. I was warmly greeted and the entire team helped me with all my needs and answered all my questions. More

by lhadhty57
Recommend Dealer
Yes
Employees Worked With
Johnathan Mirow, Steven Cerasoli Jr.
Sep 21, 2021 -

Key Hyundai of Manchester responded

Dear lhadhty57, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 18, 2021

Many thanks to Shelby and Andre at Key Hyundai of Manchester!! They had the utmost patience for me as an indecisive buyer, despite the showroom had many potential customers awaiting, not once did I e More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Laporte, Shelby Marciano
Sep 21, 2021 -

Key Hyundai of Manchester responded

Dear Christina, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 17, 2021

Buying a car can be an overwhelming and unnerving process but buying a car from Key Hyundai was anything but that. It was actually FUN. Andre and Shelby instantly made us feel like we had been lifelong custo More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Laporte, Shelby Marciano
Sep 21, 2021 -

Key Hyundai of Manchester responded

Dear Christine, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 15, 2021

I came back to Key Hyundai in Manchester to refinance my 2018 Elantra that I had already leased from them. Steven helped me through the process and answered any questions that I had. More

by lhadhty57
Recommend Dealer
Yes
Employees Worked With
Johnathan Mirow, Steven Cerasoli Jr.
Sep 16, 2021 -

Key Hyundai of Manchester responded

Dear Jnthoek49, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

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