Key Hyundai of Manchester
Vernon, CT
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2,087 Reviews of Key Hyundai of Manchester
amazing experience Don Jones us the BEST!!! I have delta with alot sales men and he topped them all. Friendly, not pushy like most and it wasn't just about getting the s Don Jones us the BEST!!! I have delta with alot sales men and he topped them all. Friendly, not pushy like most and it wasn't just about getting the sale for himself. He cared about what I wanted and got me into my dream car! The dealership itself is amazing. They really care about you as a person and will do anything to help you and get you into the car you want without ripping you off. I cannot say enough good things about this dealership. They are top notch and everyone should go to this dealer. More
Great Experience ! I walked in on Saturday and was meet by Frank with a smile and handshake. I went just to look but ended up driving a Hyundai Elantra 2012 certified us I walked in on Saturday and was meet by Frank with a smile and handshake. I went just to look but ended up driving a Hyundai Elantra 2012 certified used home that same day . Frank. was very friendly and knowledgeable about all the models I inquired about. We test drove a few models until we found the perfect Limited Elantra. I have been sales for 25 years and know a genuine honest salesmen when I meet one . Also working with me was the very professional Sales mgr Brian who did a great job find me a term and rate that just blew me away . They made this the best car buying experience I ever had and will be back for future purchases. More
New Hyundai purchase Damian was great. He was patient and knowledgeable and explained everything very well. I love the car and am looking forward to a good relationship wi Damian was great. He was patient and knowledgeable and explained everything very well. I love the car and am looking forward to a good relationship with Key Hyundai. More
2015 Sonata Great experience. Great customer service. Reasonably priced car. They found the car I wanted at another dealer in another state and I had it within a Great experience. Great customer service. Reasonably priced car. They found the car I wanted at another dealer in another state and I had it within a couple of days. Satisfied customer. More
Great Customer Service Made my car buying experience great from the moment I arrived until I left the same day with a pre owned certified 2012 Hyundai Sonata Made my car buying experience great from the moment I arrived until I left the same day with a pre owned certified 2012 Hyundai Sonata More
I kept my promise and so did they I walked into the dealership knowing I wasn't going to purchase a car that day. I was greeted by Lori Guardo with a smile. I explained I wasn't purc I walked into the dealership knowing I wasn't going to purchase a car that day. I was greeted by Lori Guardo with a smile. I explained I wasn't purchasing but could she take some time to show me a car that would fit the needs of my family. We are a family of 4 adults and 1 teenager, the adults in my family have a varying range of disabilities; she had her work cut out for her. Lori reassured me that she would do everything possible to make sure all our needs would be met. She brought up a small SUV and I was in love, I was replacing a Jeep that I am truly going to miss but the car she showed me made me so excited that I could feel confident in my choice to replace a car from 1996. Lori went inside and we began to chat, right then and there I knew she wasn't a car salesperson, she was a woman who was just finishing her training for this job and she wasn't even able to sell me a car that day because she wasn't qualified yet. I was taken aback because the knowledge she has about the car, mileage, operation of the cars controls, ways to manipulate the car so that my passengers could fit comfortably for someone that wasn't able to see me a car I was willing to wait until she was approved. As I left I again said to her I will be back, I promise. I must have said it loud enough that Randolfo heard me. I returned months later and searched for Lori, I was ready for my car. She was so surprised that I came back with cash in hand to buy a car. She had taken the time to go over the things that I really needed in a car and she suggested that if I wanted to go to a sedan model the Sonata could also be a good option and to make it a better incentive they were giving rebates on leftover models. My husband and I went for a test drive and when we got back we made a deposit. Lori was thorough in going over the car (it was a demo model) and helped us point out faults that the detailing crew could take care of easily. That Friday we went to sign the paperwork and we needed to go into the finance manager Randolfo and he says to me, "I remember you, you said you would come back". Yup that's me I am a person of my word. While I was waiting for tags and such I walked over towards Service and I met a Loren who was such a kind young lady who said I should step around the corner to meet Krystle. I asked Krystle a ton of questions about service, things to look for, cost of basic service, what happens if I lose the key fob, she went on to explain how to get into the car and start it when the battery doesn't work, I was so grateful for all of her help and advice! I was also able to connect with her on a personal level and like Lori she wasn't just a Key employee she was a person that cared about the comfort and safety of my family. It is for this I give my service such high marks...... it's not just about cars it's about building a relationship with people, it's honoring ones word, it's going above and beyond when easily it could just be about a smile, handshake, exchange of cash and send you on your way to navigate the system alone. That is not my experience with the employees of Key Hyundai, Lori, Krystle, Loren, and Randolfo I found friends. More
Buying made easy. Lori and Andre made my bday present to myself a fantastic experience. I can't thank them enough. In a situation that can tend to be uncomfortable I f Lori and Andre made my bday present to myself a fantastic experience. I can't thank them enough. In a situation that can tend to be uncomfortable I felt completely at ease. Lori is truly the best and I would recommend her to everyone I know. Thank you Lori and Andre for providing me with the best birthday I could have asked for. More
Hyundai of Manchester! My experience was wonderful! I had a good experience with the sales associate Lori. She was wonderful and very good. She got us driving home our ve My experience was wonderful! I had a good experience with the sales associate Lori. She was wonderful and very good. She got us driving home our vehicle that same day!! Once again thank You Lori you was a pleasure to work with!! More
Quick, easy and stressfree I was helped quickly and kindly I really appreciated all the work to get me approved for a car even while having not so good credit I would definitely I was helped quickly and kindly I really appreciated all the work to get me approved for a car even while having not so good credit I would definitely go back to finance again. More
In for an oil change, leave with a new car Went to key Hyundai to get my car serviced and walked around while it was getting worked on. John Mirow met me outside and we started talking and I ma Went to key Hyundai to get my car serviced and walked around while it was getting worked on. John Mirow met me outside and we started talking and I made sure to tell him I wasn't going to buy a car that day. Well a few test drives later I drove home in a new 14 elantra and I love it. Thanks John you really made the process painless and fun More







