Key Hyundai of Manchester
Vernon, CT
Filter Reviews by Keyword
By Type
2,087 Reviews of Key Hyundai of Manchester
On Monday afternoon Seth called me and said come on down. On Monday night I was driving home a 2020 Sonata. It was truly a seamless experience from start to finish. Thanks Seth for going above and beyond to On Monday night I was driving home a 2020 Sonata. It was truly a seamless experience from start to finish. Thanks Seth for going above and beyond to get me approved! More
Francis was excellent to work with during our new car buying experience. He listened carefully, responded well, and did not push hard to make a sale. He is easy to talk to and has a good sense of humor buying experience. He listened carefully, responded well, and did not push hard to make a sale. He is easy to talk to and has a good sense of humor. It was a pleasure to buy a car from Francis along with a few other people I interacted with in the sales and finance department noted below. More
Seth was very kind and helped me get the vehicle i wanted and didnt give up until he did. Makes you feel at home. 10/10 recommend talking to seth if you wanna buy a new/used car and didnt give up until he did. Makes you feel at home. 10/10 recommend talking to seth if you wanna buy a new/used car More
My experience was awesome! Steve was a great help! He found my ideal vehicle in a matter of minutes and I left same day with a new lease! I love Hyundai and have been a loyal customer for over five years found my ideal vehicle in a matter of minutes and I left same day with a new lease! I love Hyundai and have been a loyal customer for over five years! More
They switched my wanted car and delivered another one to me! I financed a Tucson from them. The more important thing which I am still angry about that is they switched the car which I wanted with another car a I financed a Tucson from them. The more important thing which I am still angry about that is they switched the car which I wanted with another car and I found out after a couple of days! I wanted a car which was a bit more expensive (SEL model) which I think they had one from that with the color I wanted, and they had many from the other model with a bit lower price (Value AWD). So, we called my insurance to register my new car and I read the VIN number to the insurance myself then the guy there offered me help to talk with my insurance and took my phone and the VIN number sticker that I had to another place and came back and finished the call, which I found later he changed the VIN number with the VIN number of the other car which they wanted to give me instead when he got to another place in between!! Then we did the signature process and I didn't think they had switched the car and they delivered it to me and I went home! But, as I have a very good memory, and memorized the 4 last number of the VIN number in store, a couple of days later I found that the VIN number is different, also the price and model on the factory paper which they put in the dashboard was different than the car I wanted!! Another thing is, the price and the installments are fix from the factory, but in the beginning they told me a much higher amount for monthly payment and they pretend they can reduce it for me! And told me a final price which was still higher all offers from the factory!! Then, they checked my credit and I approved for zero percent APR. But, they showed me a paper with 4.5 percent APR and other calculations and showed the monthly payment which was less than the amount they told me before and continuously were talking to convince me that is better than zero APR. Then I asked to give me the paper of calculations for zero percent and that was less! So, they start to convince me to get the 4.5 percent and then refinance to 3.5 percent later and bla bla bla bla.... which I asked for a minute to think and then I picked the zero percent. More
I'm the type of person that will stress out over buying myself a pair of shoes and eventually leave empty handed. After a past unpleasant attempt to finance a vehicle many years ago this was the first I ev myself a pair of shoes and eventually leave empty handed. After a past unpleasant attempt to finance a vehicle many years ago this was the first I even stepped foot on a dealership lot ever since and I'm so glad that I did. Seth was patient and listened to my concerns. He spent the majority of the day working with me, and making sure that I was comfortable with my purchase. Everyone that had a part in making this happen for me was fantastic, but Seth has a whole spot in my heart now for his genuine concern and how much he put into getting me though this!! Thank you!! More
Thank you jose for all your help. I was worried but he made it all happen!I was worried but he made me feel at home and went all the way! I would recommend anyone Here for a car! He's awesome! 🤗 Thank y made it all happen!I was worried but he made me feel at home and went all the way! I would recommend anyone Here for a car! He's awesome! 🤗 Thank you!! Yeah More
Jose helped my grand daughter on getting her car. He is the best sales person that i came across. I will definitely recommend Jose. Such a caring person and very helpful. the best sales person that i came across. I will definitely recommend Jose. Such a caring person and very helpful. More
Jose is the best sales person I ever had. He helped me twice on getting a car. I will continue with his excellent customer service. Please if you need a car definitely come to Jose at Key Hyundai of Manch twice on getting a car. I will continue with his excellent customer service. Please if you need a car definitely come to Jose at Key Hyundai of Manchester. The best experience I ever had More
Jose is the man! Thank you for taking care of us and our growing family. Highly recommend working with Jose for all your new and used vehicle needs! John was awesome as well, made all the paperwork very eas growing family. Highly recommend working with Jose for all your new and used vehicle needs! John was awesome as well, made all the paperwork very easy! More







