Key Hyundai of Manchester
Vernon, CT
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2,087 Reviews of Key Hyundai of Manchester
Shanadia WhiteSo today I went in for an oil change took Shanadia White So today I went in for an oil change took 1 1/2hr with appointment. It was the worst experience ever. On my way driving home the ca Shanadia White So today I went in for an oil change took 1 1/2hr with appointment. It was the worst experience ever. On my way driving home the car started shaking and making noise after my oil change. Next thing I know on my way back to the dealership because I knew something was wrong the car started shaking even more and smoking in the back. I had to pull over on the highway with my son in the back seat. It was the worst experience ever!!!! I just bought my suv there a little over a year and this bs happened over an oil changed. I knew it was the dealership fault why my car started smoking and shaking after oil change. Left there and in about 15 min me and my son’s life was in danger. I drove my car perfectly fine to the dealership and now I’m in a rental. I asked the manager who’s fault it’s he said not them and if I didn’t have warranty I would’ve to pay out of pocket for their mistake . All I wanted was an oil change, instead my life was put in danger. How could such a big company make such a mistake after oil change and didn’t want to admit fault. I don’t know if it’s because I’m a women and black they think I’m stupid. When I bought the car last year they didn’t mention that the brakes was almost done. Now In such a hard time I have to worry about $600 something for breaks while I’m still paying thousands of dollars on the car. I’m guess the seller are scammer. Once my warranty is up I will never go back or refer anyone. More
Jose was not an aggressive or pushy salesperson but very straightforward understanding and professional. Very knowledgeable all the functions in options and was understanding of my budget and what I wanted. straightforward understanding and professional. Very knowledgeable all the functions in options and was understanding of my budget and what I wanted. He made things very smooth and easy. I have to say this is the second car that I have bought from Key of Manchester and it is a pleasure to do business with them. Jonathan in the finance explained everything to a T. The best experience is here with this team!!!! Everything was clean and sanitized and distancing wasn't an issue in these challenging time of covid. Thank you Jose and Jonathan you guys are the best!!! More
Your dealership was very professional and attentive to me. Jose spent a good amount of time with me answering all of my questions. He also spent a good amount of time explaining all of the electronic feat me. Jose spent a good amount of time with me answering all of my questions. He also spent a good amount of time explaining all of the electronic features and how to use them . More
Dealership was great ! Second car from key Hyundai and always great care to the customers . Jeff listen to What I wanted and got me into the car I wanted ! always great care to the customers . Jeff listen to What I wanted and got me into the car I wanted ! More
I will only purchase my cars from Jeff! He always goes above and beyond explaining everything every single step of the way. Doing everything he can to make my car dreams come true i can't wait to purchase above and beyond explaining everything every single step of the way. Doing everything he can to make my car dreams come true i can't wait to purchase another new car from Jeff in the very near future, in such an uncertain world its essential to have people you can trust when making a large purpose! Thank you Jeff! More







