Key Hyundai of Manchester
Vernon, CT
Filter Reviews by Keyword
By Type
2,087 Reviews of Key Hyundai of Manchester
I needed a new car and dreaded having to go to a dealer and get what feels like harrassed. I decided to go with a Hyundai and went to Key Hyundai in Vernon. When we first got out of the car and started lo and get what feels like harrassed. I decided to go with a Hyundai and went to Key Hyundai in Vernon. When we first got out of the car and started looking we met Steven Cerasoli Jr. The entire process from looking at cars to financing to transferring all my stuff out of my old car to the new car was one of the most seamless processes that I have ever experienced. They made it a very pleasant experience. The staff at Key is awesome! I will go back in the future and have already told many people about my experience and I just bought the car 2 days ago! They are amazing! More
Jeff was so freakin great! He made me feel comfortable and more sure of myself financing a car at my age! He made it easy and still until this day helps me when I need it! The finance manager John Mirow w and more sure of myself financing a car at my age! He made it easy and still until this day helps me when I need it! The finance manager John Mirow was also helpful. Anywaysss give Jeff Martin a raise!! More
I cannot possibly say enough good things about Jesse. Incredibly personable, not pushy at all. He was very very patient with me (and I was definitely an indecisive pain in the xxx 😂). He literally went Incredibly personable, not pushy at all. He was very very patient with me (and I was definitely an indecisive pain in the xxx 😂). He literally went out of his way (all the way to the other dealership in Milford) to get me a car that I absolutely love within my price range, and I can't thank him enough! Dave, the sales manager was fantastic to work with as well. Side note - I've used their service dept on my last car, and they're A+ as well. Jesse, you've got a customer for life! More
Seth and David were awesome! I have some credit issues and they worked very hard to get me approved with terms and payments that suited my budget. I would recommend Seth and David to help anyone with thei and they worked very hard to get me approved with terms and payments that suited my budget. I would recommend Seth and David to help anyone with their needs. They now have a customer for life More
I am extremely pleased with our whole car buying experience. Jesse greeted us outside and was with us every step of the way. My husband and I showed up to look at a car that we had browsed the lot a experience. Jesse greeted us outside and was with us every step of the way. My husband and I showed up to look at a car that we had browsed the lot and saw the day before. A short time later I drove my new car home. Thank you to Jesse in sales and Johnathan in finance for making the process so easy. Your friendliness, professionalism and knowledge made our experience great. Thank You More
Absolutely poor service job and clearly all about money I will never have this place work on my car again. I've had my car diagnosed and was quoted $8,000 worth of work that need to be done. I eventually sa I will never have this place work on my car again. I've had my car diagnosed and was quoted $8,000 worth of work that need to be done. I eventually saved enough and got the $8k worth of work done to my car, including wash and detailing (which they did a HORRIBLE JOB ) 5 months ago. After the work was done, I picked it up and smelled fumes coming into the vents. Figured I'd give it time to burn the fluids off that may have leaved. Months went by and strong fumes was still coming in. This was not an issue prior to the $8K service and repair work. So now, I called in, I'm told that I have to get it diagnosed AGAIN, which mean MORE MONEY in their pockets. They so-called found two more problems wrong, which the first diagnosis "didn't pick up". I was told it was going to cost $1,500 for the repair. I eventually saved enough yet again and had the work done. Things went well for a few days but I smelled hints of fumes, decided to give it another week to burn off, no. Still there. They didn't fix it at all apparently because now, my Check Engine turned on. Called the service a third time and instead of offering me FREE DIAGNOSTIC AND SERVICE for their apparent INCOMPETENCE, I'm told that it's coming out of MY pocket for the third time! You guys are low down dirty crooks and I will NEVER RETURN! I've put my trust in you but clearly MONEY is more important than RESPECT and INTEGRITY. More
Jeff was very attentive and was very thorough on our option of getting a car. He did not stop until he got me into what I was looking for. He was very professional and very knowledgeable and pay close a option of getting a car. He did not stop until he got me into what I was looking for. He was very professional and very knowledgeable and pay close attention to what my son and I wanted. More
I dealt with Jeff Martin who busted his rear to get me approved and into the right car for me. He was patient and understanding at the issues I was having. approved and into the right car for me. He was patient and understanding at the issues I was having. More
Jeff went above and beyond to get me into a vehicle of my preference not once but twice. Jeff knows what you want and makes it happen for you. I had something wrong with my tire and Jeff went out of his way preference not once but twice. Jeff knows what you want and makes it happen for you. I had something wrong with my tire and Jeff went out of his way as a salesman and made sure that everything was fixed. I totally recommend Jeff. And if I needed another vehicle I will go back to Jeff for him to sell me another vehicle. thank you Jeff for being a great salesman and down to earth person!! More
Used 2017 Hyundai Elantra I had excellent experience with Mr. Francis William. Since I entered the dealership was able to express what I was looking for an range of money affor I had excellent experience with Mr. Francis William. Since I entered the dealership was able to express what I was looking for an range of money affordable, help me find right car. knowledgeable regarding warranty, explaining & answering any questions. It's very stressful buying a car, he make easy to deal with it. he walked me through how to program features in my car. Thump up!!!!! Happy with my used Hyundai Elantra Sincerely yours Yolanda Hernandez More







