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Key Hyundai of Manchester
Vernon, CT
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,086 Reviews of Key Hyundai of Manchester
February 16, 2019
Excellent customer service I’m beyond pleased with the service I received. The staff turned my stressed, overwhelming and frustrated situation into a stress free, positive and a I’m beyond pleased with the service I received. The staff turned my stressed, overwhelming and frustrated situation into a stress free, positive and awesome experience. This is the second time I come to them and I will continue to come and recommend others. They truly go the extra mile for you. Excellent customer service. More
by Lramirez21
Employees Worked With
Anthony , Johnathan Mirow, Edward Douton
February 15, 2019
Awesome Everyone was so nice and helpful and my sales person Shelby was very good I would recommend her to anybody and the same for the dealership Everyone was so nice and helpful and my sales person Shelby was very good I would recommend her to anybody and the same for the dealership More
by Forgetta rich 5
Employees Worked With
Johnathan Mirow, Shelby Marciano
February 12, 2019
Fraud Brought my car in for an oil changed and an indicator light for the BDS system was not working. The service writer came and talked to me about the se Brought my car in for an oil changed and an indicator light for the BDS system was not working. The service writer came and talked to me about the sensor in the passenger rear bumper needs to be re-programmed, but due to the bumper being repainted (no knowledge of this) it would not be covered under the warranty. The service writer states that it will cost me $266.00 to attempt to re-program the sensor, but if that did not work they would replace it under the warranty. That statement speaks volumes to me. First of all, if you think the bumper was repainted and there was damage that could of led to the malfunction of the sensor then how would the warranty replace the sensor if it cant be re-programmed. I believe this is just another way that this dealership tries to get money out of me. There is no damage to my car. I did buy it used with a clean carfax. I have had the car for a while and have not had an issue. the light came on when i was driving it. This dealership says it is the dealer for the People. One of the company tag lines is "a relationship that adds value to your life — one built on trust and mutual respect — NOT SO MUCH More
by chris
Employees Worked With
Chris Brown, Nick DiGregorio
February 09, 2019
Stellar customer service! I had the pleasure of being taken care of by Shelby when I was in search of a new SUV. Shelby was attentive, personable, and truly went above and beyo I had the pleasure of being taken care of by Shelby when I was in search of a new SUV. Shelby was attentive, personable, and truly went above and beyond to help get me into the SUV that was perfect for me. She listened to my "wish list" and was able to get me in to an SUV that provided so much more than I ever imagined. On top of that, Shelby personally delivered my new SUV the very next day after I purchased it to my work 20 min away from the dealership. Literally hand delivered, I am blown away by her genuine, kind nature and promise to ensuring that I got exactly what I dreamed of plus more and made the entire process so easy and convenient. I am so thankful for all her help and guidance through this whole new car buying process. Thank you Key Hyundai and big thank you to Shelby! More
by Kratti22
Employees Worked With
Dustin Maynard, Tony Arzaga, Shelby Marciano
January 31, 2019
Great People Ed Dickey was so friendly and helpful in getting us the perfect Kona! We'll be sending all our friends to see the Dealer for the People! Ed Dickey was so friendly and helpful in getting us the perfect Kona! We'll be sending all our friends to see the Dealer for the People! More
by KONALOVER52
Employees Worked With
Johnathan Mirow, David Goodrich, Edward Douton, Tony Arzaga
January 29, 2019
Great My salesperson knew exactly what I needed out of my car and didn’t try to push me toward a more expensive one. My salesperson knee everything about my My salesperson knew exactly what I needed out of my car and didn’t try to push me toward a more expensive one. My salesperson knee everything about my car and she was very friendly. More
by Faithc793
Employees Worked With
Shelby Marciano
January 26, 2019
Always nice to see a familiar face I bought my car at this location and have had all my maintenance done here as well. It is always nice to go into a business and have a familiar face. I bought my car at this location and have had all my maintenance done here as well. It is always nice to go into a business and have a familiar face. Dustin has been the best advisor that anyone can get. He always makes me feel comfortable with any service that needs to happen and knows that surprises aren't fun. He builds relationships with his customers and shows he truly cares. More
by reviwer
Employees Worked With
Dustin Maynard
January 25, 2019
Outstanding Customer Service and Sales This was my first car buying experience that was stress free. Ed was the smiling face that greeted me, found exactly what I wanted and exactly what I This was my first car buying experience that was stress free. Ed was the smiling face that greeted me, found exactly what I wanted and exactly what I could afford. He is a true godsend and an excellent salesman. I'm grateful for the extra miles (literally) that he went out of his way to help me. I'm grateful and an extremely happy customer. More
by NikoKey
Employees Worked With
Johnathan Mirow, Edward Douton
January 24, 2019
Execellent customer service! Steven was so nice and energetic! Would definitely recommend! He made sure i went home with exactly what i wanted the same day i showed up looking for Steven was so nice and energetic! Would definitely recommend! He made sure i went home with exactly what i wanted the same day i showed up looking for a new car. More
by jtran1809
Employees Worked With
Steven Cerasoli Jr.
January 23, 2019
Buying the new car Steve was very nice and friendly. He was very helpful with the whole process of buying car and driving it home the same day without having to wait. Steve was very nice and friendly. He was very helpful with the whole process of buying car and driving it home the same day without having to wait. More
by Santa Fe
Employees Worked With
Steven Cerasoli Jr.
