Key Hyundai of Manchester
Vernon, CT
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2,086 Reviews of Key Hyundai of Manchester
The Good and The Bad Eduardo was great! He was funny, polite, knowledgeable, answered all my questions and was patient with me. Everything was great until David was brough Eduardo was great! He was funny, polite, knowledgeable, answered all my questions and was patient with me. Everything was great until David was brought in and money was discussed. It felt very rushed and I was not ready to buy a car that night which was partly my fault for not speaking up. I felt a lot of pressure from everyone and it was very overwhelming. This was the first time I bought a car and I clearly made some rookie mistakes. But I felt like my lack of experience was taken advantage of. There were some things that left a bad taste in my mouth, such as no one gave me a breakdown of what I was actually buying and signing for, then I was told the car came with 3 years free of bluelink to then find out it was only 3 months and was told by David that it was no problem to put in the car starter for me, implying it would be at no cost but then the next day he told me it would be $600. Things were shady and not upfront, and I felt duped when I got home. It was not a good feeling. Ed was great all around and was very prompt when I texted him questions. I guess my main issue was more with David. Manny did my paperwork when I came to pick up the car and was very professional and patient with me and greatly appreciated that. More
Great Experience We were looking for a used car but decided to purchase a new one. We expresed what we wanted to Eduardo and he delivered. His professionalism was outs We were looking for a used car but decided to purchase a new one. We expresed what we wanted to Eduardo and he delivered. His professionalism was outstanding! He took care of us from the begining to the end. Everyone involved definitely contributed and helped us and took care of us. We are very happy with our new Santa Fe and extremely happy with the way the entire deal was handled. Awesome job!!! More
Eduardo is great! When I walked into Key Hyundai, I knew pretty much what I wanted. From his first warm greeting and right through the buying process, Eduardo helped When I walked into Key Hyundai, I knew pretty much what I wanted. From his first warm greeting and right through the buying process, Eduardo helped me get the car of my dreams. He gave me a test drive, then sat with me through all the red tape that buying a new car and trading an old one entails. When it came time to get the car Simoniz coated—a 1 1/2hour job, Eduardo kept me from being bored, with good conversation and a cup,of coffee. All the people at Key Hyundai were friendly, helpful, and knowledgeable, but Eduardo went the extra mile. More
Great customer service. Eduardo was a great help, he took care of everything for us but wasn’t high pressure at all. We had a great experience buying from him. Eduardo was a great help, he took care of everything for us but wasn’t high pressure at all. We had a great experience buying from him. More
Perfect Sales Person Jesse was a good sales person, poloite, friendly, and answered all of our questions. Would definitly recommened Key Hyundai and Jesse to Amway looking Jesse was a good sales person, poloite, friendly, and answered all of our questions. Would definitly recommened Key Hyundai and Jesse to Amway looking to buy a new vechicle More
Tradition Continues My husband and I just leased our 3rd Hyundai in a row from Steven. We love this dealership very much and will continue to service our cars here. My husband and I just leased our 3rd Hyundai in a row from Steven. We love this dealership very much and will continue to service our cars here. More
Loved my Experience I want to personally thank Key Hyundai for an easy purchase. I was very stressed about getting approved before arriving. I met Steven, who was very ni I want to personally thank Key Hyundai for an easy purchase. I was very stressed about getting approved before arriving. I met Steven, who was very nice and David helped get me through the process. I will be back in the future for sure. More
Amazing service Jesse was an amazing salesman. Really impressed with his services/manager was great too. Really did an awesome job knowing I was in a tight situation. Jesse was an amazing salesman. Really impressed with his services/manager was great too. Really did an awesome job knowing I was in a tight situation. Thank you! More
3rd time buyer Ever since I moved to CT this has been my dealer of choice. I have purchased three Hyundai's and service them here as well. My experience has always b Ever since I moved to CT this has been my dealer of choice. I have purchased three Hyundai's and service them here as well. My experience has always been exceptional. Eduardo Castillo was extremely helpful in getting me what I wanted. It was a very busy day and I didn't have an appointment but he took care of me and made sure I was comfortable and happy. The best in customer service, hand down. More
3RD TIME BUYER This is the third car I have purchased from Key Hyundai and each time the service gets better. I found exactly the car I was looking for with the hel This is the third car I have purchased from Key Hyundai and each time the service gets better. I found exactly the car I was looking for with the help of Eduardo Castillo. He went above and beyond the service level I expected. More







