Key Hyundai of Milford - Service Center

Stressfree They did a great job of ensuring me they could get her fix up and on the road.. and that they did! A+++ they definitely went above and beyond my expec They did a great job of ensuring me they could get her fix up and on the road.. and that they did! A+++ they definitely went above and beyond my expectations. More

Review Good service, she knows how to get the job done ? everything is well done,all of them are great people, but little bit unfriendly lol. Good service, she knows how to get the job done ? everything is well done,all of them are great people, but little bit unfriendly lol. More

Florence Davies -Great Service Went in to do some service on my Sonata and ended up buying another car. But the only reason why I ended up buying a car at key Hyundai was because Ry Went in to do some service on my Sonata and ended up buying another car. But the only reason why I ended up buying a car at key Hyundai was because Ryan and Larry in service. They have given me the best customer service for the past 5 years. If it wasn't for those two guys giving me great service. I would've left key Hyundai and taken my service some where else. Than while purchasing another car I met 2 great guys Firas and Dan Vargas who has been great with my new purchase. Even though there were few bumps in the road, but everything has been great. Wish I would've gotten another Hyundai, but I love Honda's too. More

Always a positive experience After purchasing my second Elantra yesterday, the word that best expresses my experience after every visit to Key Hyundai in Milford, CT, is trust. T After purchasing my second Elantra yesterday, the word that best expresses my experience after every visit to Key Hyundai in Milford, CT, is trust. The sales department is not pushy and gives solid reasoning to back up their sales information. I also have to commend the service department for their courtesy and thorough knowledge in expressing the actual needs versus pushing the optimum choices. I always feel I can trust their advice and it is the service department that has kept me a Hyundai customer. I thank Larry Plunkett, Daniel Vargus, and Scott Vogel for giving me once again, such a positive experience. More

Great experience Tariq is great. My Santa Fe had to go in for service issues and recalls , maybe more than I would have liked, luckily everything covered by my warrant Tariq is great. My Santa Fe had to go in for service issues and recalls , maybe more than I would have liked, luckily everything covered by my warranty. Tariq is always extremely helpful and a joy to work with. More

Bait and switch Brought my car in because 2 of my brake lights were out .i only had upper middle brake light working. They quoted me a price but did not have the par Brought my car in because 2 of my brake lights were out .i only had upper middle brake light working. They quoted me a price but did not have the part to fix it that day. And the could not get me a loaner when im basically driving around with no brake lights. So i drove my car home and will bring it back to get it fixed . When i did they told me its a totally different problem now and it will be an extra 200$. But yet again they did not have the part. I just left my car this time so i did not drive without any brake lights :((((. I let my displeasure be know and got a free oil change for my trouble . This does not sound like a Dealer for the peoole does it Jill . Your truly Keith toth More

fantastic customer service in service dept- esp Ryan! Extremely satisfied with outstanding customer service from Ryan @ the service desk. He is an asset to the Key Hyundai team & should be commended for h Extremely satisfied with outstanding customer service from Ryan @ the service desk. He is an asset to the Key Hyundai team & should be commended for his work! More

Great service I went in for a service on my Santa Fe and walked away with a new vehicle because of Dan's genuine character. So professional and welcoming I would c I went in for a service on my Santa Fe and walked away with a new vehicle because of Dan's genuine character. So professional and welcoming I would certainly recommend Key Hyundai of Milford and they would have to talk to Dan. Great guy!!! Dan, I almost got away! Lol!!! More

Poor customer service We purchased a car two years ago and unfortunately got into a accident and totaled the car. Called to get a bill of sale and Ron instead of tackling t We purchased a car two years ago and unfortunately got into a accident and totaled the car. Called to get a bill of sale and Ron instead of tackling the issue first insisted on asking us what we are doing in the meantime for a car. I was furious at that point it now it has been over a week and a half call we everyday while leaving messages still no follow up from anyone. All they care about is sales. More

Above and beyond expectation. I went in for an oil change for my 2015 Sonata. I originally wanted an SUV but was unable to do it at the time. I was talking with Francisco while wai I went in for an oil change for my 2015 Sonata. I originally wanted an SUV but was unable to do it at the time. I was talking with Francisco while waiting and couldn't believe it when after a few questions and 20 minutes later he drove up a 2012 Veracruz Limited and asked how I liked it. I thought he was joking. He said we can do the trade with my Sonata and keep my payments the same. I was sold. It was my birthday weekend and he made my day. My experience with Key Hyundai has always been exceptional. I have my own business and know that "true" customer is a rare thing today. Francisco went above and beyond what I would have expected for just taking my Sonata in for an oil change. I now got the SUV I wanted. Thanks Francisco and Jill. Tony L More