Key Hyundai

2015 Genesis purchase I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I deal I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I dealt with listened to what I was looking for and showed me cars that met my desires. Tim was courteous, helpful, and knowledgeable. My experience overall was an excellent experience. More

we loved our experience! i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles ALL over the phone. on the day my husband came home from deployment to go pick out our new car - mr. brown had the "red carpet" treatment laid out for him, in parking a few cars in front for him to look at that we had discussed over the phone. i love my car, and have had it now for a year next week. on deployment number two now - and we will be seeing them again in a few weeks for our second vehicle! sidenote: the ONLY complaint i have is with hyundai motor finance. has nothing to do with key - but if they offer you hyundai motor finance, i would ask for someone else to finance through, if at all possible. they take far too long to process the payment you make. we make a payment on a monday, and it doesn't show up for sometimes 9 days later. More

Horrible Experience We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phon We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phone who then shuffled us into a small box of an "office" where we sat and stared at blank walls for 20 minutes while he helped someone else. We finally were handed the keys to the car and quickly told "Have a nice test drive." We enjoyed the test drive and were ready to buy the car. However, when we got back, we waited about 10 more minutes as every time our salesman would come to sit down with us, someone else would pull him away. We were finally passed off to another salesman who didn't even know we had a trade-in. After another 20 minutes, he sat down at the table and said, "Well, this isn't going to make you happy." They then offered me $8500 for my trade-in. Keep in mind that the trade value on my vehicle was $12,400 and there was one listed nearby for $17,000! Needless to say, we left and went to Hyundai of St. Augustine and purchased a newer model there! I won't return to any Key dealer! More

Excellent sales and service This was the fifth car purchased fro Key Hyundai and (as always) the friendliness and professionalism made it a pleasure. Their service department is This was the fifth car purchased fro Key Hyundai and (as always) the friendliness and professionalism made it a pleasure. Their service department is also excellent and I have been using the same advisor (Ronnie) for years. If you are looking for a new car, Hyundai is the car to buy and this is the place to buy it in Jacksonville. Jane Cruz could not have been more helpful in the buying process. More

awesome! This was my first time buying a car & it was awesome. I expected to feel pressured to buy but I didn't at all, Dale was awesome and he worked with us. This was my first time buying a car & it was awesome. I expected to feel pressured to buy but I didn't at all, Dale was awesome and he worked with us. The labor people (that clean the car and such before you drive it off) would get 1 star, but Dale helped out there too, he seemed really concerned. Thank you for making my first car buying experience awesome and thank you for always answering my e-mails! More

Painless This was, probably, the most enjoyable car buying experience. There wasn't pressure, hassle, or haggle. I was referred to Key Hyundai. I was told th This was, probably, the most enjoyable car buying experience. There wasn't pressure, hassle, or haggle. I was referred to Key Hyundai. I was told they had the best prices and were the nicest people. All of that is true. I would recommend this dealership to anyone. The sales guy I worked with was laid back and easy to work with, which, I very much appreciated More

Great Experience Bought a new Santa Fe Sport and am very satisfied with the service provided by Key Hyundai. I feel I negotiated a good deal with the purchase and tra Bought a new Santa Fe Sport and am very satisfied with the service provided by Key Hyundai. I feel I negotiated a good deal with the purchase and trade in they took. I was not given any hard sales tactics for all kinds of extra dealer add-ons. Of course they try to sell paint sealant and extended warranties but when I said no they did not pressure me, which I appreciate. I will definitely give Key the chance to sell me another vehicle in the future. More

satisfied customer I was Very excited when I first went to Key Hyundai to purchase my NEW Tucson. I becam very disappointed with the first salesperson I encountered alth I was Very excited when I first went to Key Hyundai to purchase my NEW Tucson. I becam very disappointed with the first salesperson I encountered although he seemed very friendly and involved in making my transaction happen as time passed (a full month) he seemed to not care about my transaction. I was tole there was no Tucsons available, then suddenly I was ask about a $500 delivery fee which was never told to me. I spoke with a sales manager in the Buick side about my frustrations and he immediately pulled my information and relayed it to a new salesperson in Hyundai and within 24 hours I was in the vehicle I wanted. Dale was very busy and attentive to me and my transaction to make things happen that seemed to have hit roadblocks with the prior salesperson. More

Key Hyundai....Best vehicle purchasing experience ever! I love my new vehicle! The staff at Key Hyundai are extremely friendly and NO pressure!!! Best vehicle purchasing experience ever! I will definitel I love my new vehicle! The staff at Key Hyundai are extremely friendly and NO pressure!!! Best vehicle purchasing experience ever! I will definitely recommend this dealership to my family and friends! More