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Key Hyundai
Jacksonville, FL
1,198 Reviews
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1,198 Reviews of Key Hyundai
February 07, 2013
Mike went above and beyond to deliver my wifes new sonata about 3 years ago. He came to my workplace with the paperwork, and also delivered the car to my wifes workplace. We will without a doubt deal directl about 3 years ago. He came to my workplace with the paperwork, and also delivered the car to my wifes workplace. We will without a doubt deal directly with Mike again on our next purchase. More
by georgia01
Employees Worked With
Mike Cain
Helpful February 04, 2013
Mike was personable and thorough. Our experience was very good. We feel we recieved a vehicle that was honestly priced and our trade-in was acceptably valued. Overall Mike, Terry, Eric and everyone at Key good. We feel we recieved a vehicle that was honestly priced and our trade-in was acceptably valued. Overall Mike, Terry, Eric and everyone at Key provide a value added expierence! More
by Tim Mylod
Employees Worked With
Mike Cain
February 02, 2013
My family has been buying cars from Key (Williams) Buick since 1962. This dealership from the dealer to the detail people are first class. When you enter the dealership everyone is extremeley friendly and v since 1962. This dealership from the dealer to the detail people are first class. When you enter the dealership everyone is extremeley friendly and very courteous. I have bought several vehicles from Bryan Brown. I have sent several customers including my son to Bryan and each one of them has left very satisfied with the whole buying prosess. Key Buick Hyundai is truly the " The Dealership thats Different" More
by cgreene1943
Employees Worked With
Phil Register Steve Baranco, Bryan Brown
January 31, 2013
Came from Indiana to visit Willie Handt. Was looking for a new vehicle. She recommended Bryan Brown for he has helped her for many years. I was very satisfied with his frienliness, attitude and knowledge. a new vehicle. She recommended Bryan Brown for he has helped her for many years. I was very satisfied with his frienliness, attitude and knowledge. Purchased the vehicle and I'm very happy I bought it here in Florida instead of Indiana.Would like to thank Bryan again from Peter Tertinek More
by ptertinek
Employees Worked With
Bryan Brown
September 03, 2012
I live in Orlando, but my parents who live in JAX recently purchased their second car from Bryan Brown and raved about their experience. I was a die-hard Toyota driver in search of a new car, so on recently purchased their second car from Bryan Brown and raved about their experience. I was a die-hard Toyota driver in search of a new car, so on a visit to Jacksonville, I decided to check out what Key Hyundai and Bryan had to offer. From the time I walked in to the time I left, the experience was great! Bryan was extremely knowledgeable and very, very patient. He took great pains in finding me exactly what I wanted at the price point I was looking for while never pushing for the sale and making me feel completely at ease. And I was not easy on him! But he remained professional and upbeat throughout the entire process. Despite my very particular requests, Bryan made it work and I drove back to Orlando in a car that I absolutely love! I anticipated that the meeting with the finance guy would be cold and challenging, but I am happy to say it was anything but! Terry White was friendly and informative; more so than any other person in his position that I've dealt with during previous car buying outings. Overall, the folks at Key Hyundai made the whole process one of the most pleasant and easy car buying experiences I've ever encountered. And even though they are located more than two hours from my home, I would definitely recommend them to family and friends and intend to return when it is time for another car purchase! More
by cbfromorlando
Employees Worked With
Bryan Brown
August 28, 2012
This is the worst dealer I have ever dealt with. They would not stand behind what the salesman had said. On the sales order they charged me 450.00 for a tag, when the tag price was only 110 they would no would not stand behind what the salesman had said. On the sales order they charged me 450.00 for a tag, when the tag price was only 110 they would not refund the difference. They added the cost of the Title to the tag fee. This was after the salesman said the title fee came out of the "dealer Services" fee. This is their form, if the title fee should come out of the "tag" fee it should say so on the form. I bought a used car and said it was pulling to the right when I test drove it, they said they looked at it and it was in "tolerance" and would not even perform an alignment on the car. This dealership will rip you OFF!!!! DO NOT GO HERE!! More
by gdspls
Employees Worked With
Terry White
August 15, 2012
My girlfriend went to Key looking to get a new Veloster. The first time she went I went with her. We met Alan Read and he was very friendly and knowledgeable about the car. He took us on a test drive and t The first time she went I went with her. We met Alan Read and he was very friendly and knowledgeable about the car. He took us on a test drive and then put the hard sell on my girlfriend and talked her into doing a write up on what kind of deal they could do the car. This trip to the dealership was only to be informational and to see the room inside the car and test the power of the car. During the write up he asked if she was going to trade in a car and she said that she wasn't sure that she might try to sell it on her own. Alan told her that if she did she would have to pay taxes on it and that is might be better to trade it in. Alan said lets write it up as a trade and see what numbers we come up with. We did not have her car with us at the time and he took the info on it and told her he could do $4000 on a trade in sight unseen. My girlfriend wasn't read to do the deal so she told him that she would check her options and get back with. About a month later she stopped in and did a credit app and let them see her car. They came back and offered her $2500 on the trade. My girlfriend didn't like the deal and knew her car was worth more than that. She called him back and said that she needed to get more on the trade in and Alan said he would call her back. Alan next offer was for my girlfriend to go to sale her car at Carmax. So now Alan wants my girlfriend to do his job for him and pay the taxes on selling it to Carmax after telling her trading it in would be better because she wouldn't have to pay the taxes. What happened to $4000 sight unseen??? We will not being going back to Key Hyundai. I guess would should have gone to the number one Hyundai dealership in Saint Augustine. More
by sepa8er
Employees Worked With
Alan Read
June 27, 2012
ronnie aylor was the best his customer service skills was unbeatable. thank you ronnie and to the rest of Key hyaundi. i do recommend that if you need your car serviced go to key hyaundi unbeatable. thank you ronnie and to the rest of Key hyaundi. i do recommend that if you need your car serviced go to key hyaundi More
by ddarr3
Employees Worked With
Ronnie Taylor
June 19, 2012
On June 7th 2012 I brought my car in for an oil change and New remote start kit to be put in, The oil change was done but they had to order the parts for the remote start. No big deal so I brought my car and New remote start kit to be put in, The oil change was done but they had to order the parts for the remote start. No big deal so I brought my car in to have the kit put in a week later and low and behold it was worth the wait. The customer service was great, the professionalism was outstanding and Ronnie Talor was even nice enouch to make sure I was happy with the remote start which Im very happy with I just have to bring 2nd key in to have it programmed. Over all service was Great and I dont mind coming here even though its a 45 min drive. I really appreciate all the great things you guys do for me!!!!!!!!!!!!! More
by mrkck913
Employees Worked With
Ronnie Taylor, Ronnie Taylor
April 16, 2012
Brought my car in due to Engine light coming on from time to time and Morning start up even after letting the car run for maybe 3-5 min the acceleration is still not there and engine light came back on even to time and Morning start up even after letting the car run for maybe 3-5 min the acceleration is still not there and engine light came back on even after bringing it in 48 Hours earlier. I drive 96 miles round trip to get here and really hope its resolved soon. Customer service was great as always. More
by mrkck913
Employees Worked With
Ronnie Taylor
