Key Scales Ford

I took my Ford Escape for repairs of a leaking exhaust turbo that was leaking oil. Charges so far $1975.00 and still leaking oil. I believe since I'm a 81 year old handicap senior these charges added by turbo that was leaking oil. Charges so far $1975.00 and still leaking oil. I believe since I'm a 81 year old handicap senior these charges added by the service manager. I have requested contact with manager but no results. Tom Danish Leesburg, Florida. More

Thomas and Bobby saved our vacation in less than 20 minutes with 5 minutes to go until closing time. Such professional work by both gentlemen. We can’t thank you enough for not only diagnosing the blow minutes with 5 minutes to go until closing time. Such professional work by both gentlemen. We can’t thank you enough for not only diagnosing the blown out intake assembly. But actually having the part in stock and removing bad one and replacing it before I could even finish paying for the new part. We’ve been a Ford family for 3 generations now and quality customer service and knowledgeable Master Diesel mechanics are hard to come by. If you’re looking for good people with great skills Key Scales Ford is the place to go. Thanks again Mark & Shelly Gutowski Palm City Florida 10-24-24 More

I had visited 7 Ford dealerships before coming to Key Scales. I arrived at dark just before closing. Saw a truck I liked and went inside. This is when I finally got a break and met Breanna. We went outsi Scales. I arrived at dark just before closing. Saw a truck I liked and went inside. This is when I finally got a break and met Breanna. We went outside to look at truck, she got some info, we went back inside to make sure it wasn’t already sold and then her truck knowledge kicked in and she told me several things about how it was equipped. She was so nice and knowledgeable I told her I would come back the next day to see it in the daylight and she wanted me to test drive it. So I drove 1 1/2 hours home and drove back the next day. The next day she was waiting for me with truck out front and off we went. Back to office to try and work out a deal. Between her and another gentleman in the dealership I felt they were trying to sell a truck and give me a good deal also. So the truck is in my garage and several friends have admired it around town. Then they ask “ where did you get it?” then “why way down there?” Then I tell them about Breanna and if they start looking I can give them her business card. I took several off her desk. More

Worked with Calvin Reed on setting up my technology on my ford edge. What a joy to work with a such a knowledgeable and polite young man ford edge. What a joy to work with a such a knowledgeable and polite young man More

What a pleasurable experience my wife and I had purchasing our second new car from Key Scales, a 2024 Ford Edge. Our presale experience with Breanna and post sale with Calvin was excellent. Dealing purchasing our second new car from Key Scales, a 2024 Ford Edge. Our presale experience with Breanna and post sale with Calvin was excellent. Dealing with Randy's openness, honesty and caring was most pleasurable. More

Re: Cory Dean I couldn’t get my phone connected. Stoped at Key Scales and Mr. Dean approached me asking if there was anything he could do for me. I asked if he could connect my phone to my ford. T Stoped at Key Scales and Mr. Dean approached me asking if there was anything he could do for me. I asked if he could connect my phone to my ford. Took him probably less than 5 minutes! Very nice gentleman. Also should my husband and I other features that were helpful!! In fact this is the second time he helped us . Thank you Cory! Bill & Ruth Stoltzfus More