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Key Scales Ford

Leesburg, FL

4.7
1,607 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,607 Reviews of Key Scales Ford

May 30, 2014

Happy Customer Once again I have a pleasant experience purchasing a new car from Blake Kelly. I went in for an oil change but also arranged to meet with Blake regar More

by monks1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 30, 2014 -

Key Scales Ford responded

Thank you for all of your wonderful comments. We are so glad that Key Scales Ford is your dealership of choice. Both Blake and Wendy are assets to our Ford family. Enjoy your new 2014 Ford Fusion. We look forward to seeing you in the future.

May 23, 2014

Best car buying experience ever. Key Scales was the best experience I have ever had in my 59 years of life. Fred Almonte is a true professional and Mrs. Scales was very helpful in mak More

by mottenga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 24, 2014 -

Key Scales Ford responded

Thank you so much for your comments! Your high praise is very valued at our dealership. So happy that Fred and Mrs. Scales could make your car buying experience so wonderful. Both Fred and Mrs. Scales are valuable members of our Ford family. Thanks again for your comments.

May 22, 2014

Exceptional Experience Steve Songer and Key Scales Ford went above and beyond your normal car buying espectations. They truly raise the bar for other companies. I highly r More

by randimustang18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson
May 22, 2014 -

Key Scales Ford responded

Thank you so much for your kind words and high recommendation. We are so glad that Steve went above and beyond your expectations and provided you with excellent customer service. Steve is a valuable member of our Ford team. Thank you for purchasing your vehicle from us. We look forward to working with you again in the future. Bruce Johnson, General Manager

May 21, 2014

Blake Kelly was great Blake was very congenial and knowledgable about your products. He let us drive both the Escape and the Fusion and we were impressed More

by wemorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2014 -

Key Scales Ford responded

Thanks for your kind words. Blake is a valuable member of our Ford team. We are so happy that he was able to take good care of you. We look forward to working with you again in the future and appreciate your business.

May 21, 2014

Excellent Experience at Key Scales Ford Our experience at Key Scales Ford Dealership was excellent! Our salesman Fred Almonte was very patient and very knowledgeable. He even offered us piz More

by Cheboygan58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
May 22, 2014 -

Key Scales Ford responded

Thank you so much for all of the positive comments. Both Fred and Dan are an asset to our Ford team. We are so happy that they could make your car buying experience a positive and happy one. Thanks for purchasing your new vehicle from us. We look forward to working with you again in the future. Bruce Johnson, General Manager

May 20, 2014

Fred Almonte knows his product I was pleasantly surprised by Fred Almonte, salesman at Key Scales Ford, because he has superior product knowledge. I have shopped at many dealership More

by Dudster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 21, 2014 -

Key Scales Ford responded

Hi Dudley! We are happy to hear that Fred provided you with such great customer service. We will make sure to pass on your compliments to him. Thanks for the feedback and we look forward to working with you again in the future.

May 17, 2014

Second Time This is the second time we have gone through Key Scales to lease a vehicle. We have had nothing but good experiences and have and will continue to re More

by centerfielder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 19, 2014 -

Key Scales Ford responded

Thank you so much for your repeat business and trust in Key Scales Ford. We are so happy that your experience with us was a good one. Recommending us to your friends is truly the highest compliment that you can pay us. Enjoy your new vehicle and come back soon!

May 15, 2014

New car experience Fred took great care of me. He was very professional yet friendly at the same time. I had no intentions of purchasing a new vehicle. I simply wanted t More

by Frugaldiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 16, 2014 -

Key Scales Ford responded

We are so happy that you decide to visit Key Scales Ford. Fred is a wonderful employee who listens to the needs of our customers. Thank you for the kind words about Fred. We will make sure to share your comments with him. We are so glad that you were able to find the perfect Ford vehicle for you. Enjoy your new Ford Escape and come back and visit us! Thanks again!

May 12, 2014

great service I gave all ratings great because we had a great experience at Key Ford thanks to Mark Bonner.He made us feel welcomed and comfortable right away and t More

by peaches2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2014 -

Key Scales Ford responded

Thanks so much for the five-star review of Key Scales Ford! We are happy to hear that you enjoyed working with Mark in finding the perfect car for you. We’re glad that he made your car-buying process smooth and simple. Thanks for your recommendation of our dealership to your family and friends. Please come back to see us for any maintenance needs in the future. We look forward to seeing you!

May 09, 2014

excellent Rich was a great salesman. Very knowledgeable about the Ford product. He also made me feel comfortable through the purchase process. I will definit More

by susan901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
May 13, 2014 -

Key Scales Ford responded

Hello Susan, thank you so much for your 5-star review of our dealership! We appreciate your business and your kind words regarding Rich. He is a valuable member of our team and we will be sure to pass your compliments along to him. We hope you enjoy your new vehicle and we look forward to working with you again in the future.

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